Internal Account Manager

Internal Account Manager, £30,000, Poole

As Internal Account Manager you’ll be a part of a dynamic sales team and will provide support to the Business Development Managers to ensure customer relationships are developed and customer expectations are exceeded.

Background & Benefits
With over 35 years’ experience supplying critical products to a variety of Blue-Chip companies, the company are experts in their industry. They are committed to the company mission by providing solutions that work, with a focus on ethical values. As a fair and flexible employer, they offer a rewarding, exciting place to work and have recently invested in newly refurbished offices – some of the best we’ve seen in the South!

As Account Manager you’ll join a professional, friendly team, you’ll also benefit from the following:

• regular team building events
• modern open-plan office
• monthly bonus scheme
• holiday buy-back scheme
• free lunch every Friday
• unlimited free ‘tuck shop’ snacks in kitchen

As InternalAccount Manager you’ll be responsible for:-

• Proactively manage and develop key customer accounts
• Managing customer enquires via inbound and outbound calls and emails
• Establishing strong relationships with customers offering a high level of service 
• Providing ongoing support to the Business Development Manager
• Managing projects such as the customer on boarding process
• Working as a team to look at ways to drive profitability into existing accounts and identify opportunities

As Internal Account Manager you’ll have:-

• A confident telephone manor with the ability to build successful customer relationships over the phone
• Previous experience managing customer accounts and building relationships ideally within a supply chain business
• Strong IT skills including Excel and CRM systems
• Analytical skills with the ability to identify opportunities
• Excellent communication skills with the ability to articulate yourself to relay information effectively and precisely
• A positive outlook with a tenacious and driven mindset

Interested?

If you are interested in this Internal Account Manager vacancy please apply via this advert, or for more information call Ellie or Harriet at Rubicon.

Customer Service, Account Management, relationships, Accounts