Address
Form of workJob Title:Internal Customer Support Engineer (Tech Repair)
Employer:Flagship Consulting
Location: Oxfordshire, United Kingdom
Salary: DOE
Employment Type: Permanent
Reference Number: 221002625
Job Details:
Internal Customer Support Engineer (Tech Repair)
Reading
Permanent
Circa £30k + benefits
Our client is a market leader in the supply and installation of electronic locking systems into the hospitality and allied sectors supplying to both new build and replacement/refurbishment market in such as 5 hotels, hostels, student accommodation etc. This is an excellent opportunity with a market leader in their field and a company who look after their staff.
The role is based at our offices in south Reading, Berkshire.
The Role
Technical Support to customers is a critical role within the Company. We have an established Technical Support team and have an opening for an Internal Customer Support Engineer. You will be working within a small friendly team, mainly office and desk based.
Resolve technical issues by telephone and remote support where possible
Maintain customer software backups and log
Support external engineers
Support Sales and AMS
Repair equipment returned by customers
Log call conversations on CRM and report to customers
Experience Required
Due to the nature of our business the successful candidate needs to have proven experience in supporting customers who use computer based and networked systems and experience of mechanical/electrical repairs on an engineering level.
To be clear, we are looking for a balanced mix of skills betweenIT knowledge as well as having experience with mechanical/electrical repairs on an engineering level. This is NOT an IT support role.
Training is provided on the repair aspect of the rolebut having knowledge of working with live electrical/mechanical systems or previous experience is a great advantage.
Previous experience in IT servicing/repairs
Experience of telephone support
Experience of electro/mechanical repair
Remuneration
Salary £30k DOE,
25 days leave
matched pension
Private healthcare
Income Protection
Plus more .
Apply Now! Or call me for a chat.
NOTE TO JOB SEEKERS
Apply for this Internal Customer Support Engineer (Tech Repair) job vacancy via Bubble Jobs today. You can find other jobs like this Internal Customer Support Engineer (Tech Repair) job vacancy in Oxfordshire with our simple job search feature. As well as advertising vacancies like this Internal Customer Support Engineer (Tech Repair) job vacancy, Bubble Jobs specialises in advertising web jobs, digital jobs, tech jobs and other specialist jobs for a wide range of employers and recruiters. If you’re looking for career advice or job searching tips, then make sure you check out our blog which is updated regularly with useful advice and resources. Don’t forget to follow us on Twitter to get the latest job updates and addition career related news and posts. Thanks for using Bubble Jobs and good luck with your job search.
