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Form of work
Salary- Location: St. Albans
- Job Type: Full-time
- Working Hours: Monday to Thursday 9-5:30pm, Friday 9-4:30pm
My client is looking for a well organised, driven and proactive individual to join their small, dynamic company based in St. Albans. The role involves inside sales responsibilities, administrative duties and SEO tasks. This is an excellent opportunity for someone who is customer-focused, detail-oriented, and possesses a ‘can do’ attitude.
Day to Day of the role:- Serve as the first point of contact for customers, handling incoming sales enquiries with professionalism.
- Manage sales orders from receipt to dispatch using the company’s in-house computer system.
- Coordinate the pick and packing of orders and arrange transport with preferred carriers.
- Maintain clear communication with customers throughout the order process.
- Collaborate with internal colleagues regarding stock availability and order status.
- Resolve delivery issues, invoice disputes, or shortages as required.
- Organise stock for production staff and assist with the preparation of containment systems.
- Provide general administrative support and assist with inventory, shipments and delivery updates.
- Work with the marketing team to create unique content for the English-speaking website.
- Update SEO data, create and enter news, events and additional data on the website.
- Support the UK team during trade shows and events.
- Must be organised with excellent attention to detail.
- Trustworthy with strong written and oral communication skills.
- Proficient in MS Office (Excel, Outlook, and Word).
- Customer-focused and approachable with a flexible, proactive attitude.
- Ability to multitask effectively.
- At least 3 years of work experience.
- A full clean driver’s licence is desirable.
- Competitive salary.
- Opportunity to work in a supportive team environment.
- Exposure to diverse tasks and responsibilities.
- Professional development opportunities.
To apply for this Inside Sales & Administration position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
