Internal Sales Coordinator

Baltic Recruitment are delighted to be supporting our market leading manufacturing client with their search for an Internal Sales Coordinator.

Overall Purpose:

• To support in securing major new business as detailed within the sales budget, in conjunction with the internal and external sales team.
• To ensure accuracy of administration tasks within the department.
• To ensure our service and response levels are matched with budget and internal KPIs.
• To maximise good communication between departments.
• To provide a point of contact for internal and external customers creating a "Can do" mentality.

Key Duties:

• To ensure all quotations and tenders are completed by commercial and submitted to the relevant customer and / or external representative.
• To ensure that new products are raised accurately with correct origination and machine routing in place.
• To ensure customer orders are booked onto the system accurately and in a timely manner.
• To ensure customer complaints are booked on day of receipt.
• To ensure the accuracy of orders for bought in lines from external suppliers.
• To manage accounts internally and provide cover for absence within departments.
• Work closely with Internal Sales, design, commercial, planning, logistics, production, and external sales to ensure customer satisfaction.
• Required to have a good understanding of the CRM Sales module.
• To provide holiday cover across the Internal Sales department.
• Any other duties where reasonably required within the skills and capability of the post holder.

Key Requirements:

• Highly numerate, highly literate in written and spoken word and with excellent analytical, organisational and computer skills.
• Good social and communication skills with previous customer facing experience.
• Team Player.
• Ability to work under pressure with good time management skills.
• High Achiever.

The Package:

• £27,000 per annum.
• Days 0800-1600 or 09.00-1700 with 30 mins paid lunch break.
• Holidays - 25+8 bank hols.
• Pension - Up to 6% employer contributions.
• Benefits - BUPA private medical, sick pay after 1st year, 4x death in service, secure onsite parking.