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Form of workSIG Plc. is a leading supplier of specialist building materials to trade customers across Europe as a specialist distributor of insulation and interiors products and merchant of roofing and exterior products.
We are looking to recruit an Internal Sales/Trade Counter Executive based at our Telford Way Bedford branch who will act as first point of contact for our customer base, delivering the ultimate in customer service, develop robust relationships with key accounts and enhance sales and profitability within our branch.
What does the role involve?
You will be the face of SIG and will be required to engage with customers both over the phone and face to face when they visit the trade counter. This is the ideal role for an outgoing and personable candidate who has the confidence to engage with customers offer help and assistance and liaise with the warehouse team to ensure customers are served and collect their purchases in a friendly and prompt manner.
You’ll also input orders onto our system within the main sales office and assist with incoming calls. In this position you will be expected to forge strong working relationships with key accounts and will manage their expectations around product availability and delivery schedules.
This will really suit a candidate with a proactive approach and full in-house training will be provided to gain confidence on products and sales techniques
The successful candidate will require:
• The ability to build and maintain strong relationships
• Able to deliver good quality customer service
• Experience in sales-driven environments
• IT literate
• Knowledge of construction products desirable
In return we offer:
• Competitive salary with annual pay award and staff recognition schemes
• Great work life balance, with sociable working hours
• 25 days holiday + 8 bank holidays. Company closed during Christmas period
• A great pension, with SIG contributing up to 7.5% and up to 4x life insurance
• Money saving with retail discounts via colleague portal
• Cycle to Work scheme
• Share Incentive Scheme
SIG is committed to creating a fair and inclusive environment where employees feel safe, proud and valued. We encourage ways of working that treat everyone fairly and with respect, and we look to create opportunities to improve the diversity of our workforce across all areas of the business.
