Investigations Coordinator

The Vacancy

Islamic Relief Worldwide is an independent humanitarian and development organisation, serving humanity for over 40 years. With an active presence in over 40 countries across the globe, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters.

IRW’s Audit Division is recruiting for the position of 'Investigations Co-ordinator’ on a full-time, permanent basis to join its dynamic team, based out of its offices in Birmingham, UK. The organisation is currently operating to a hybrid working model.

The co-ordinator will play an active role in providing support on sensitive case investigation process to internal stakeholders and give an overview of compliance with associated policies and processes. The role will involve co-ordinating with stakeholders and training role for case handling. Supporting the development of processes and policies and a super administrator role of the investigation system and ongoing orientation.

The role will also provide assistance to the Head of Investigations in supporting the work of the Division in assisting with ongoing review of key documents and associated materials and additional support as directed.

The successful candidate must have or be:

• Demonstrated substantial knowledge and experience of supporting or delivering investigations (e.g. fraud, safeguarding or grievance)
• Demonstrates appropriate leadership behaviour, takes responsibility, promotes accountability and motivates others within the context of formal investigations (e.g. fraud, safeguarding or grievance)
• Experience of coaching or training individuals on investigations (e.g. fraud, safeguarding or grievance)
• Ability to prioritise and work efficiently under pressure and subject to changing priorities; proven experience of managing multiple projects, meeting deadlines, and using judgment and initiative in problem resolution.
• Strong communication skills across a complex NGO organisation and with external stakeholders in an investigation or audit context.
• A degree in a relevant qualification suited to the wide remit of the role

• Strong analytical and problem-solving skills, with the ability to think creatively and laterally, to overcome challenges.

• Experience of providing of quality stakeholder focused and timely service.
• Proven ability and experience in analysing data which enables sound conclusion and recommendations to be drawn.
• Prepares and reviews written reports. Demonstrates the flexibility and energy that is required for a high level of self-management and awareness.
• Substantial experience in managing relationships and challenging situations.

For more information, please click on the Documents tab above to view the full Job Description.

If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.

For more information on the excellent company benefits we offer our employees, please visit our website.

PLEASE NOTE: Interviews are expected to take place on in late March 2024.

Pre-employment Checks:

Any employment with Islamic Relief will be subject to the following checks:

• screening clearance
• proof of eligibility to live and work within the UK
• criminal records check
• receipt of satisfactory references

Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.

Our values and commitment to safeguarding

IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.

In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.

Islamic Relief is an equal opportunities employer