- 1st and 2nd Line Support Role in Leeds
- Excellent development opportunities
About Our Client
Our client is a large-scale business services provider with a global reach, based in Leeds. It prides itself on leveraging technology to deliver innovative solutions to its clients, and values IT as a crucial part of its operations.
Job Description
IT Desktop Support Engineer
- Provide IT support to staff, troubleshooting hardware and software issues.
- Assist in maintaining and updating the company's IT infrastructure.
- Implement IT projects as directed by the IT Manager.
- Ensure data security measures are implemented and maintained.
- Provide training to staff on IT systems and security practices.
- Keep abreast of technological advancements and make recommendations for improvement.
- Collaborate with the IT team to deliver quality service to staff.
- Document IT processes and maintain records of IT issues.
The Successful Applicant
A successful IT Desktop Support Engineershould have:
- A degree in Information Technology, Computer Science, or a related field.
- Proficient knowledge of hardware, software, and networks.
- Excellent problem-solving skills.
- Strong communication and interpersonal skills.
- The ability to work as part of a team.
- A proactive approach to learning and development.
What's on Offer
The offer to IT Desktop Support Engineer will,
- A competitive salary in the range of £25,200 - £30,800 per annum.
- 25 days annual leave, with accrual increasing with each year of service up to 30 days, plus bank holidays.
- The opportunity to work with a supportive team in the Business Services industry.
- A chance to grow and develop in a company that values technology and innovation.
We encourage all who meet the above criteria to apply for this exciting opportunity in Leeds, as an IT Desktop Support Engineer.