Address
Form of work
SalaryThe key focus of this position is to provide 1st line support to internal and remote users.
This opportunity will allow you to be part of a high-achieving environment, where everyone is working towards the same collective goal.
If you’re tech-savvy and have a passion for IT & Tech, this will be a great opportunity to give you exposure to this environment, with long-term progression opportunities.
Salary & benefits
Location – NG11 (Office based)
Duration – 12 month fixed-term contract
Salary – £24,000 per annum
Hours – 37.5 hour week (Shift pattern)
Role overview
- Provide 1st line support
- Resolve incoming user IT queries remotely via email, phone calls and in-person
- Liaise with 3rd parties to ensure incidents are resolved in SLAs
- Update and maintain system information
About you
- Excellent communication skills, both written and verbally
- Experience within a Customer Service environment
- Knowledge of Office 365 and Microsoft packages
- Interest in IT & Technology
- Ability to pick up new systems quickly and efficiently
- Working well under time constraints
If this role sounds like something you’d love to be a part of – Apply now! Or alternatively, find me on LinkedIn – Lois Knight @ Distinct Recruitment.
*Distinct Recruitment are always open to ideas from our candidates, ideas that help us to make our recruiting services more accessible. Just let us know if you have any accessibility requirements, at any stage of the application process*
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