It Helpdesk - Moj

IT Helpdesk - Ministry of Justice

Location: Doncaster

Pay: £11.88

Job Type: Temporary

Sector: Public Sector

Hours: 37 hours a week

A Little Bit About Us:

Brook Street have grown into one of the UK's leading recruitment agencies - matching thousands of people with meaningful job opportunities at more than 4,500 companies every year. Delivering a quality service to suit the needs of clients and candidates alike was important to our founder Margery Hurst and it remains important to us today.

Recruitment is about so much more than just filling job vacancies. It's about giving people the chance to unleash their full potential, through their perfect new role.

About the Client:

The Ministry of Justice is a major government department, at the heart of the justice system. They work to protect and advance the principles of justice. Their vision is to deliver a world-class justice system that works for everyone in society.

What Will Be Your Day to Day Responsibilities?

• Troubleshoot and triage IT incidents, escalating when appropriate
• Assist staff with new digital products
• Act as a single point of contact for all court users in both sites in respect of IT issues
• Provide coaching to staff and judiciary in use of digital products when necessary
• Complete the governance checks and courtroom checks as directed
• Act in accordance with HMCTS IT and Security policies
• Carry out general admin tasks, including inputting results and data into the Court's IT systems and to work within the local teams as directed by local management

What's in this for you?

Applying for the Digital Support role with the Ministry of Justice offers a compelling opportunity to be at the heart of the justice system's daily operations. As an integral part of the ministry, you will be instrumental in ensuring IT and administrative efficiency, maintaining meticulous records, and aiding the coordination of essential functions.

This position provides a unique chance to contribute to the delivery of justice, fostering a sense civic duty. Working in a dynamic environment, you will gain valuable experience in administrative processes specific to the legal sector.

If you are detail-oriented, possess strong organisational skills, and are eager to play a vital role in upholding the principles of justice, applying for this position is a meaningful step towards contributing to the core functions of the Ministry of Justice.

Diversity in the workplace:

Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.?

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.