It Operations Engineer

Form of Employment: Permanent
Start Date: Immediate
Location: Waterloo, Hybrid (3 days a week in office)

Role Summary

Aubay is looking for an experienced IT Operations Engineer to join our client’s IT Operations Team. Our client uses Energy Trading Risk Management (ETRM) and multiple applications built on Azure data functions and reporting for trade decisions, software for the lifecycle of the trading process, from trade capture through scheduling the commodity for delivery to actuating settlement and capturing the transactions in accounting.

This role is the primary focal for our client’s Trading & Supply supported applications issues as part of the IT Operations team. It involves virtual working in a global environment with culturally diverse teams, managing multiple delivery priorities and multiple demand requests, as well as working with multiple stakeholders in various organizations. This position manages overall delivery, outages, for landscapes thereby ensuring availability, reliability, and overall supportability with team members across the globe.

Crucial to the success of this role is the ability to work collaboratively and lead effectively across multi-functional teams and interface with a wide range of internal and external stakeholders, based in various locations, and ability to work autonomously.

Required Skills and Experience

• 8 - 12 years of relevant experience
• Proven experience in Applications Support or IT Services Management (ITIL)
• Relevant experience in Application Development & Service Management Operations/Project Management
• Experienced in Azure data functions/reporting, Azure DevOps, Infrastructure support
• Energy Trading domain/product knowledge (gas, power, emissions, commodities, etc.)
• Self-starter with good analysis and problem-solving skills
• Strong interpersonal and communication skills
• Effective stakeholder management and negotiation skills across organizational and business boundaries at all levels
• Ability to deliver results in a matrix organization driving delivery excellence through influence and team working
• Able to operate in a virtual cross-cultural organization and deal with conflict and ambiguity effectively
• Understanding of business support requirements and ability to handle concurrent tasks with appropriate priority
• Graduate or Post Graduate degree in Information Technology or similar certification.

Desirable Experience

• ITIL certified

Role Responsibilities

• Ensure delivery of seamless operational support and their related back-end technology.
• Work with multiple stakeholders and service providers to deliver IT solutions and support to meet the business needs.
• Drive Incident/Problem resolution by assisting in key operational activities in terms of delivery, fixes, and supportability with operations staff and suppliers.
• Assist in IT change ticket reviews, approvals, and planning.
• Ensure operational run books, support guidelines, and procedures are produced and maintained for use.
• Represent operations towards the IT Managers for landscapes in scope sharing relevant information and managing priorities & escalations.
• Coordinate DR plans and Test execution for the critical business applications within the landscape.
• Maintain the application and infrastructure landscape documentation on an annual basis, document failover process, criteria, and timings.
• Compliance & Controls: Ensure regulatory and compliance controls are embedded in landscape operations and assist with evidence collection. Drive the compliance and audit activities for the applications in the landscape.
• Assist with transition of projects to Support activities.
• Liaise with a diverse set of business and IT stakeholders
• Act as a functional expert for both business process and management information in a delivery space.
• Maintain in-depth knowledge of the business, processes, applications, information and data associated with the portfolio.

About Aubay UK – Ahead of Innovation!

Aubay UK is a recognised InSourcing Partner for client-side deployment delivered across London. Our team, based in Canary Wharf, specialises in hiring IT professionals within London’s Energy and FinTech sectors, helping our clients to expand their operations with top-tier talent who are experts in their fields. We work exclusively with clients who are globally recognized as Energy Super Majors/Financial Services and innovative FinTech players.

Aubay UK is the most recently started branch of Aubay Group www.aubay.com. Aubay Group is an international Digital Services Company, listed on a Euronext Stock Exchange, who have been operating for 21 years in the European market and working alongside some of the biggest names in the Banking, Finance, Insurance, Energy, IT/Digital, Manufacturing, Transport and Telecoms sectors. With over 7,800 employees across 7 countries and 16 offices in England, France, Belgium, Luxembourg, Italy, Spain, and Portugal, Aubay Group generated revenues of €513 million in 2022.

What Aubay UK Offers

At Aubay UK, people are at the heart of our business. We offer a competitive remuneration package which includes a range of benefits. You will receive continuous support from our dedicated team of Talent Acquisition Specialists who will support your career development and success during your assignment with our client. Other benefits include:

● 25 Days Annual Leave + Bank Holidays

● Pension scheme

● Work from home opportunities

● Access to Udemy training platform and conferences

● Perkbox employee discount scheme

● Discount on winter sports holiday at www.aero1607.com

● Opportunity to work directly for the client at the end of assignment

Our Client

Our client is one of the Super Major global energy companies with around 84,000 employees across 70+ countries who are working to power progress through cleaner energy solutions.

Specialties: Upstream/Downstream, Bio-Fuels, Integrated Gas, New Energies, Chemicals, Energy and Trading.

You will have the opportunity to work in a challenging but rewarding environment that is fast paced and changing fundamentally, and work towards transforming the business of a Super Major energy company to meet the ambition to be a net-zero emissions energy business by 2050, whilst delivering a world class business case that has a strong societal license to operate. In your role you will be expected to enact change and deliver value globally across business lines and geographies.

This role requires you to be based in the UK and have the right to work in the UK. This role is not eligible for visa sponsorship.

Aubay UK is proud to be an equal opportunity employer. All aspects of employment decisions will be based on merit, competence, performance, and business needs.

Job Types: Full-time, Permanent

Salary: From £77,000.00 per year

Benefits:

• Referral programme
• Store discount
• Work from home

Schedule:

• Monday to Friday

Application question(s):

• Do you require sponsorship by your employer to work in the UK?
• Please include a link to your LinkedIn profile.

Work Location: Hybrid remote in London, SE1 8SW

Reference ID: 412