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Form of work
SalaryAbout Haringey
Haringey is a fantastic place to live and work – the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We’ll be celebrating all this and more as the “rebel borough” when we are the 2027 London Borough of Culture.
Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey’s people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents.
About the role
The chosen candidate will handle Lease Compliance, Sales & Resales, Right-to-buy applications, and sublets. They'll manage pre-assignment, re-mortgage enquiries, and Alterations applications. Additionally, they'll investigate ASB complaints and conduct home visits for leak inspections. This comprehensive role ensures they play a vital part in maintaining property quality and compliance.
Working for Hairngey
At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community. Our benefits package includes a leave entitlement of 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts.
About you
This candidate possesses a range of valuable skills essential for effective property management. They demonstrate excellent customer service abilities, ensuring that clients' needs and concerns are addressed with utmost care and professionalism. Additionally, their thorough understanding of the Right to Buy process showcases their proficiency in navigating complex administrative procedures. Their capability to conduct home visits for leak inspections highlights their hands-on approach to problem-solving. They have a strong aptitude for handling anti-social complaints, with the ability to thoroughly investigate and monitor such issues. Furthermore, their proficiency in communicating with leaseholders is evident through their skill in crafting clear and concise letters in plain English, enhancing transparency and comprehension in all interactions.
About the team
The Leasehold compliance team comprises four members, consisting of a manager and three dedicated Leasehold officers. Together, they form a proficient and cohesive unit, ensuring effective oversight and management of leasehold properties.
