Address
Form of workPosition: Specialist Housing Officer
Location: Surrey
Hourly Rate: £22 p/h (Umbrella)
Start: ASAP
Duration: 6-12 months (Possible Extension)
Hybrid: 3 days working from home!
Key Responsibilities
- Proactively manage a defined area or neighbourhood within the housing stock.
- Advise tenants and leaseholders of their rights and responsibilities under their tenancy or lease, providing any advice and assistance.
- Enforce tenancy and lease conditions, with regard to estate management, and provide evidence to support any legal action if necessary.
- Collect and collate information and provide evidence to support any legal action in respect of service charge arrears.
- Deal with and respond to complaints about services, and against the or, regarding housing matters, taking ownership of the problem and see it through to a satisfactory conclusion.
- Prior experience in a Specialist Housing Officer role or equivalent, in a local authority environment or similar.
- Knowledge of all relevant housing laws and legislations.
- The Chartered Institute of Housing Professional Qualification or other appropriate professional qualification is desirable.
- Knowledge of welfare benefits including Housing Benefits.
- Experience in managing Leaseholder enquires and/or shared ownership properties and Section 20 Consultation.
If you meet the qualifications and are excited about contributing to the success of this local authority, please submit your CV to Tyrese at Tempting Recruitment via tyrese.gb@temptingrecruitment or call directly on (phone number removed). Be sure to highlight your relevant experience and how your skills align with the requirements of the role.
