Leasehold Support Officer

Job description

Contract terms

Starting salary: SO1 (£35,577 – £36,567)
Work Location: Alexandra House, 10 Station Road, Wood Green, London, N22 7TR
Hours per week: 36
Contract type: Permanent
Closing date: Sunday, 14th April 2024 at 23:59

About Haringey

Haringey Council is one of 32 in London. Haringey is an extremely diverse borough, and the Council has set clear ambitious objectives through its borough plan to make Haringey a better place to live, encourage investment and create opportunities that all can share. Haringey’s vision for the future is one of sustainable growth, in housing and jobs and on helping our residents and businesses take advantage of that growth. We have got huge ambitions for Haringey. As the shape of local government continues to change, we are determined to rise to the challenge and find new ways to ensure that our residents enjoy the best opportunities in life. Working at Haringey gives you the opportunity to play a part in meeting those ambitions on behalf of everyone who calls the borough their home.

About the role

The Leasehold Support Officer role at Haringey Council is a critical position responsible for supporting the Homeownership department. You will play a key role in organising and coordinating operations for the team, ensuring smooth and effective workflow. This position offers an excellent opportunity to contribute to the overall efficiency and success of the organisation.

Your efforts will directly contribute to the seamless functioning of our operations, enabling us to better serve the community and provide an excellent customer service to our leaseholders. This role provides a platform for personal growth and development, as you will have the opportunity to refine your administrative skills and expand your professional horizons in a supportive and collaborative environment.

About the team

Our Homeownership department is made up of four specialist leasehold teams. We emphasise teamwork, attention to detail, and effective communication. Together, we play a vital role in supporting the company’s operations and achieving its goals. With a shared commitment to excellence, we proactively handle a wide range of tasks, ensuring seamless day-to-day operations and an excellent customer service to our leaseholders.

About you

We are seeking a proactive individual with a strong drive to excel in administrative responsibilities. The ideal candidate will showcase a solid foundation in the principles of effective customer service. They will demonstrate impeccable written and verbal communication skills, consistently upholding a standard of professionalism in all interactions. Proficiency in office software, including Microsoft Office Suite and Google Workspace, will be essential in efficiently managing tasks and facilitating seamless communication within the team.

In addition, the candidate should possess exceptional organizational prowess, adeptly handling multiple tasks and prioritizing them for optimal efficiency. Their demonstrated ability to maintain confidentiality and handle sensitive information with discretion will be a cornerstone of their success in this role, ensuring the smooth and secure functioning of administrative processes.

Working for Haringey

At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community. Our benefits package includes a leave entitlement of 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts.