It Projects Support Analyst

Summary

We are currently recruiting for an IT Projects Support Analyst / PMO Analyst to join our team on a 6 month maternity cover contract.

Sitting as part of the IT Assurance and Risk team your role will undertake assurance across all National Trust projects that have an IT element to them.

This is an exciting role because of the wide variety of projects you will be involved in, at present there are over 40 IT projects in-flight at any one time.

We are delivering everything from new tills systems, digital product enhancements & systems, finance system upgrades, major infrastructure projects and many more in between.

IT is a busy department and technology plays a key part in enabling the National Trust to deliver on its strategic objectives.

What it's like to work here

We’re bigger than you think, we’re more complicated than we appear and we’re larger scale than you’d imagine. We’ve got passionate people in all our teams, and we’ve got so much more we want to achieve. We’re for ever, for everyone and we really mean that. We don’t want to stop at 5.5 million members and we want everyone to feel welcome and enjoy access to our places, so we need to reach new audiences in ways that are meaningful and relevant to them without losing the hearts and minds of those that are already with us.

Our central head office Heelis, is situated in Swindon, Wiltshire. We're well placed, with ample parking nearby, a shopping outlet with plenty of options for places to eat, and the town centre only a 10 minute walk away. Alternatively you can enjoy our open plan atrium space for lunch times, with our internal café available every day.

What you'll be doing

Working at part of a team you will be responsible for the assurance of around 10-15 IT projects varying in size, type and complexity.

You will review core project documents such as highlight reports, business cases and RAID logs to ensure that quality standards and process are being followed correctly and will be able to spot any risks and issues that need to be escalated more widely.

You’ll be a key point of contact for IT PM’s, to help them understand the IT assurance processes and how to apply them.

Given the rapid pace of change in the IT department, it’s crucial for us to keep our processes both up-to-date and efficient.  To achieve this, we prioritise collaboration with our key stakeholders and actively seek out their feedback to continually improve our practices as needed.

Who we're looking for  

You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to show a full picture of what is possible in this role.? 

We’d love to hear from you if you have: 

• A keen eye for detail with a curious, analytical approach.
• The ability to manage multiple tasks in an organised manner, whilst ensuring quality & timeliness of the delivered results.
• A detailed understanding of project delivery methodologies and the key factors that indicate a well governed and controlled project.
• A supportive and collaborative approach to resolving issues that arise.
• Strong administration skills are also important as our team pride ourselves on accurate record keeping across the work we do, the systems we use and the data we provide to others for decision making purposes.
• A proven background of being a confident and capable communicator
• Experience of working in an IT project environment

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary

• Free entry to National Trust places for you, a guest and your children (under 18)

• Tax free childcare scheme

• Rental deposit loan scheme

• Season ticket loan

• Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts

• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

• Flexible working whenever possible

• Employee assistance programme

• Free parking at most locations

• Independent financial advice

Click here to find out more about the benefits we offer to support you.