IT Scheduling Coordinator

£110 per day (Umbrella only)

3-month contract with view to go permanent circa £25,000 at end of 3 months

Finchampstead, Wokingham, Berkshire UK

Your new company

Our client offers cutting-edge strategies that empower energy consumers to achieve their ecological goals, enhance their profitability and create added value. They are equipped to deliver an exclusive assortment of energy conservation and management systems, energy assessments and audits, as well as monitoring and measurement services. As global pioneers in intelligent technology for commercial kitchens, their primary objective is to reduce energy usage and operational costs. As such, they are now urgently seeking an Interim IT Operations Manager who can handle a range of administrative and technical tasks.

Your new role

You will be the first line of support for technical issues and will understand and assist with basic issues, and pass along more advanced problems to your team. You will work with the production team to ensure equipment is ready in time for installation and call-outs and will be managing the maintenance contracts for all clients, obtaining purchase orders. You will be providing support to the sales team for pricing, providing clients with quotes for maintenance and call out work, and respond to clients, colleagues & suppliers via phone and email, as well as respond to calls to the service desk & proactively dealing with the customers' requirements. You will also be required to do some background administrative tasks such as the booking of engineers' hotels & travel arrangements, providing any relevant documentation and paperwork to engineers, and providing cover for other employees & support the general running of the office when required.

What you will need to succeed

We are seeking individuals who have gained experience in scheduling tasks. If you have been involved in organisational roles where you had to arrange and manage time slots with various parties such as engineers, students, or other contacts, your experience would be highly relevant to this role. This position requires a blend of these skills as it involves a significant amount of coordination and time management. Your ability to organise, schedule, and manage time effectively will be a key factor in your success in this role. You will need a high level of technical understanding of Microsoft Office and have Literate & Numerate Maths & English GCSE (or equivalent), with a good understanding of UK Geography. You will come from a background in customer service, with a professional telephone manner, as well as possessing strong organisational skills / ability to multitask with the drive to ensure customer satisfaction. You will be able to work under pressure in a busy office, have a positive attitude, and be a team player.

What you need to do now

For more information or a confidential conversation about the job and your current situation, please send your CV by clicking on 'apply' now. No coversheet required.

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