It Solutions Technical Consultant / Service Desk Consultant

Cloud IT Solutions Technical Consultant - Service Desk Consultant
Permanent - Chippenham Onsite / Hybrid Working
£45,000 - £60,000
Must Drive - Happy to Travel as needed.
You will be an experienced Technical Consultant with a methodical approach to problem-solving who has an enthusiastic 'can do' attitude.
You have ambition and a growth mindset so you will be keen to learn, progress and are willing to study to become an exceptional IT professional.
MAIN DUTIES
* Architect, Design, and Implement Modern Cloud IT Solutions
* Completion of Infrastructure, Cyber Risk and Microsoft 365 Adoption Consultancy
* Escalation Technical Resource for Project Engineers
* Work as part of our dedicated Projects Team away from the Service Desk
* Support and guide our customers on their Technical Roadmap
* Work with the Projects Administrator to ensure projects are a success
* Assist the commercial team with technical roadmaps and presales consultancy
ESSENTIAL SKILLS & EXPERIENCE
* At least 4 years' experience progressing through a Service Desk 1st/2nd/3rd line to Technical Consultant
* Microsoft Azure (Migration, Deployment and Management of services)
* Microsoft 365 including Modern Endpoint Management and Security
* Hyper-V/VMware in both on-premises and hybrid deployments
* Networking (TCP/IP, VLANs, routing, firewalls, port forwarding and NAT etc.)
* Comfortable communicating at all levels including Management, Senior Leadership Team and Board/Directors
* Design and implementation of technical roadmaps, from start to finish.
QUALIFICATIONS
* Desirable Microsoft Certifications (MS-100/101, AZ-104, MS-500)
* Desirable Security Certifications (Security+, CEH)
WHAT WE OFFER
People & Culture is the heartbeat. We believe success is built from within and is why we are incredibly proud of our team, our working environment and our fun, friendly and inclusive office culture.
We live by our values. It is a fast paced, energetic and fun environment to be in. As an employee we will invest in you. We will invest in your training. We will invest our time and energy to help you develop your career and become the very best in your field of work.
* Unlimited holiday
* Performance and salary reviews
* Enrolment into the Academy, aimed on your training and development needs with time available to complete during working hours
* Access to online courses, work related plus more, all at your fingertips
* Auto Enrolment pension scheme
* Staff and Customer referral scheme
* Great working atmosphere and balanced work environment - we are high performance and we take good care of each other
* Employee socials and events run by our Social Committee
* Lots of cake and fruit
* And of course, you get to work for a fast-growing, modern, market leader like us!
This is a fantastic opportunity to join a welcoming, dynamic company offering a great culture and the chance to build a successful career.
NOTES
37.5 hours a week Mon-Fri, due to the nature of the job some occasional work at weekends and outside of normal hours may be required. Travel to customer sites may be required so the ability to travel as and when required is essential.
This role requires a DBS and BPSS check as well as you to obtain SC clearance (fully funded).
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