IT Stores Technician Job profile

This position is available immediately on a fixed-term basis for six months.

The University of Exeter is a member of the prestigious Russell Group of research-intensive universities and in the top 150 universities in the world (Times Higher Education World University Rankings 2022 and QS World University Ranking 2022). We have recently opened a number of new and exciting opportunities in our IT and Digital function.

The university is developing a new ten-year strategy where digital ways of working will be central to delivering our vision and goals. The digital transformation will impact profoundly on our workplace design, the skills we develop, the way our students learn, and the way we work and collaborate, and we want to ensure that this transformation has our staff and students at its heart. We are investing in digital technology and skills development to strengthen our education, research, and partnerships, and to meet the needs of our community.

Exeter IT & Digital is central to all of this, and we are looking for people to join us who want to be part of this major transformation and part of changing the way we work and the way our students learn.

The post holder will be part of a customer focused team of technicians providing excellent IT support services to users to make the best use of the IT facilities at their disposal. This role will primarily be providing Stores support to the IT team at the University’s Exeter Campuses. Reporting to a Desktop Support Team Leader, you will have a central role in the coordination of the centralised store and stock management and you will work closely with other members of the team; and will support colleagues from other teams within the university.

The role will be required to work a 36.5 hour week over 5 days, flexing shifts to cover an 0800-1800 support window.

The ideal candidate will have good IT skills and must have a high attention to detail. Just as important as IT skills is a positive attitude and excellent teamwork ethos. Candidates must be able to demonstrate attitude towards professional customer service with excellent communication and interpersonal skills. The ideal candidate will have a flexible and adaptable approach with the ability to be self-motivated and show initiative.

A full clean UK driving license is also required as moving stock around campuses by van is an essential part of the role.

Are you convinced, but don't find you 100 percent fit the profile? Feel free to send us your application anyway! We look forward to growing with you!

We are a member of the prestigious Russell Group of research-intensive universities and in the top 200 universities in the world (Times Higher Education World University Rankings 2024 and QS World University Ranking 2024). We combine world-class teaching with world-class research, achieving a Gold rating in the Teaching Excellence Framework Award 2023, underpinned by Gold ratings for Student Experience and Student Outcomes.

Our world-leading research impact has grown more than any other Russell Group university in recent years, and we are home to some of the world’s most influential researchers, seeking to answer some of the most fundamental issues facing humankind today. More than 99 percent of our research is of international quality and 47 percent is world-leading (2021 Research Excellence Framework).

We encourage proactive engagement with industry, business and community partners to enhance the impact of research and education and improve the employability of our students. Read about our world leading research – Green Futures and how we are transforming education for a changing world. We are located in a beautiful part of the country and Exeter (a fast growing tech hub) is one of only a few UK cities to have been designated as a UNESCO Creative City

We are committed to ensuring reasonable adjustments are available for interviews and workplaces.

Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented within our working community.

With over 30,000 students and 7,000 staff from 150 different countries we offer a diverse and engaging environment where our diversity is celebrated and valued as a major strength. We are committed to creating an inclusive culture where all members of our community are supported to thrive; where diverse voices are heard through our engagement with evidence-based charter frameworks for gender (Athena SWAN and Project Juno for Physics), race equality (Race Equality Charter Mark), LGBTQ+ inclusion (Stonewall Diversity Champion) and as a Disability Confident employer.

We are proud signatories of the Armed Forces Covenant and welcome applications from service people.

For further information, please contact Rob Beringer, email r.beringer@exeter.ac.uk, or telephone (01392) 725370.