It Support Engineer - Sla, Support, Itil

About this job

IT Support Engineer - SLA, Support, ITIL

Wednesbury - £25,000 - £35,000 + Benefits + Training

Applause IT is looking for a IT Support Engineerwith experience in a Microsoft and ITIL environment for a leading distribution business. Their "customer first" approach starts with their support function - offering new customers a fantastic onboarding process and great ongoing support.

The successful IT Support Engineershould have the following:

• 3+ years of enterprise-level systems support experience.

• Microsoft Windows Server and Services Stack (RDS, Hybrid Exchange 2016, Active Directory, GPO, DHCP, DNS, File & Print)

• Virtualisation (VMWare)

• Backup and High Availability (Veeam, Zerto, SRM)

• Hardware (Cisco UCS, HP, SAN - Nimble)

• Cloud Infrastructure technologies (AWS, Azure)

• Mitel SIP Phone Systems

• Service Desk operation, ideally ITIL related;

• Powershell scripting/Automation

• ERP software application experience

If you are interested in finding out more then click APPLY NOW or send your CV to harvey@applauseit.co.uk

IT Support Engineer - SLA, Support, ITIL

Wednesbury - £25,000 - £35,000 + Benefits + Training