It Support Engineer

Job Title: IT Support Technician

Salary: Up to 36k

Location: Wymondham

My client is looking for a competent IT Support technician to join their team, they are a lovely company and looking for someone who is keen to build a long-term role with their company. You will be supported and there will be lots of progression within this role.

Duties include:

• Provide IT support to all users where required.
• Provide 2nd line support when escalated from first line
• Setting up and supporting small and medium business networks
• Supporting PCs and servers remotely and on-site (Win7/8/10, 2008, 2012, 2016)
• Installing business computer systems
• Office 365 maintenance, installation and migration
• Microsoft Exchange 2007/2010/2013/2016
• Setting up email accounts and website hosting (Linux and Windows)
• Managing WHM web servers and DNS
• Administration of IP Phone systems (via web-based interface)
• Supporting customer applications.

Attributes:

• Work collaboratively, team player
• Be self-motivated/ hardworking
• Ability to be patient with users