It Support

Bridgewater Finance Group is one of the UK’s most well-established financial solutions providers. Established in 2004, we live by the group’s vision of valuing our customers’ time, experience, and peace of mind. We provide ethical and customer focused financial solutions. Companies within the group are fully FCA authorised and licensed by the Institute of Chartered Accountants in England and Wales.

We are looking for an experienced IT Tech Support to join our team. You’ll be working on the IT support desk at Bridgewater Finance Group dealing with colleagues who have technical issues such as Office 365 issues, phone issues and forgotten passwords.

Tasks may include:

IT Support Desk Role:

• Installing software

• Configuring hardware

• General maintenance of equipment

• Active Directory management

• Office 365 support and admin

• 8x8 phone system support and admin

• Diagnosing and solving hardware/software faults

• Prioritizing and managing tickets

• Configuring and maintaining backups

• Windows update rollouts

• Working with other departments within IT to help with inhouse systems

IT Support Desk Benefits:

• Base Salary £24k

• Health Assured Programme

• Excellent working environment and team culture

• Excellent on-site facilities