It Team Leader

Your new company
This multi-academy trust has a number of sites across the Greater Manchester area, having experienced significant growth over recent years and with further expansion plans to add additional sites in September 2024. It is therefore imperative for the MAT that the right individuals are employed, to allow this growth and ensure high standards across the trust. The IT Director has approached Hays seeking an IT Team Leader to join the trust on a permanent basis, overseeing IT operations across 2 sites. The trust can offer further progression for the right individual as they continue to grow, and they have a very low staff turnover, therefore demonstrating their commitment to the development of staff. Having worked with the trust for a significant period of time, it is clear that they are very focused on both raising standards and ensuring these standards are maintained, and it is clear that the trust will continue to grow, offering further career opportunities.
Your new role
Reporting to the IT Director, you will be responsible for overseeing IT operations across 2 schools in Greater Manchester, working closely with IT staff based at both sites and the wider central IT team to ensure a proactive IT service. As IT Team Leader, you will be responsible for managing the IT Technicians based at each site, whilst managing and delivering IT projects across the schools and providing a high level of IT support to staff and pupils. On a daily basis, this will involve ensuring that the 1st and 2nd line support is of high quality, providing hardware, software and networking support across the school, and ensuring all helpdesk requests are responded to efficiently. This will also involve support for AV equipment, as well as bespoke educational technologies such as MIS systems and interactive whiteboards etc. You will handle any escalated queries which are raised by the 1st line technicians, providing advice and expertise, allowing you to upskill the technicians and progress their skill set. As IT Team Leader, you will also attend central IT team meetings to be kept up to date on trust wide IT projects and report on the progress of delivery of these projects and provide reports on the IT provision in schools. Furthermore, you will take responsibility for the auditing of IT information across the 2 schools, whilst also having a strong focus on cybersecurity across both sites. From a staff management perspective, you will be managing 3-4 individuals on a daily basis, and it is therefore important that you are able to travel to both sites in the Manchester area.
What you'll need to succeed
In order to be successful in securing this position, you will possess significant IT support experience, ideally with experience in the education sector, and you will be looking for a role which encompasses leadership responsibilities. Should you be a Senior Technician looking for your next step, or be an IT Team Leader/Manager looking for a role with a growing trust, this role will allow further training and progression opportunities. The trust are keen to appoint someone who is confident technically and who can further develop and inspire the first line technicians, therefore a passion for working in IT in the education sector is essential.
What you'll get in return
In return, you will be paid a competitive salary of between £35,000 and £37,500 and will be joining a growing trust which will provide support for further training. You will be working closely with an experienced IT Director who will support you in furthering your career, and you will become an integral part of the central IT team. In addition, you will receive 26 days holiday, rising to 31, as well as additional benefits such as a cycle to work scheme, access to a benefits portal and a local government pension scheme.
What you need to do now
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