It Training Manager

Seeking an IT Training Manager (CRM & IT), £40K, hybrid, central London

You will:
- Identify training needs and design courses (think user-friendly).
- Deliver training in a variety of ways, from online modules to classroom sessions.
- Create clear and engaging training materials (think manuals, videos, and online resources).
- Help staff get up and running on a new CRM system.
- Be the bridge between staff and the developers, making sure any issues are ironed out.

We're looking for:
- Technical expertise required:
-- Hands-on user knowledge of authoring tools such as TechSmiths Camtasia is essential, with ability to create clear/concise training materia
-- Expertise in using a CRM system (Dynamics 365 preferred).
-- Intermediate knowledge of Microsoft suite is essential
- Background in designing, delivering and evaluating training programs is crucial, along with strong instructional techniques for diverse learners
- Excellent written and verbal communication skills essential to explain complex topics, actively listen to user needs and collaborate effectively with stakeholders

Salary and benefits:
- £40,000 p.a.
- Hybrid
- 25 days holiday + 8 days public hols + Christmas shutdown
- Up to 8% contributory pension
- Annual £100 allowance towards your wellbeing
- Big Gym membership savings with the GymFlex scheme