Italian & Spanish Speaking Credit Controller

Are you an experienced Credit Controller who is fluent in Spanish and Italian?

We have the ideal role for you!

Full Time 37.5 hours

Working from Watford 2-3 days a week

Salary to 29000

Overall, this role will ensure money is collected efficiently according to business terms, assisting the business in balancing sales versus risk, thus minimizing bad debts, and maintaining an excellent internal control environment.
From a process perspective the Credit & Collections Specialist follows the receipt and application of cash to the appropriate customer accounts, resolution of disputes and deductions, collecting pure past due accounts, taking payments via SEPA/Direct Debit and Credit Card, arranging refunds to customer accounts, negotiating re-payment plans and potentially the management of legal and special collections. The evaluation of credit worthiness of new accounts and the annual review of credit limits. Resolving order release issues that result in credit blocks, including stopping supplies of goods or service to late paying business customers. Ensuring compliance is achieved with the various internal control standards. Providing advice and educating Business Operations to highlight the effect of issues such as payment terms, etc. In addition, an essential aspect is communicating relevant information to customers in order to maintain an efficient and professional business relationship. Finally, the Collector must participate with the broader Customer Focus Team to ensure service delivery.
Requirements

• Familiarity with SAP, MS Office and Lotus notes tools to ensure excellent communication, analysis and presentation skills
• Proven ability to communicate with country/ remote teams
• Ability to assess different work practices and adopt most effective bearing corporate credit policy
• Assertive business skills

Competencies

• Excellent collaborative skills - to ensure effective communication, influencing and goal setting within Credit, Finance and Operations as well with Business Units

• Decision making
• Strong negotiation skills
• Ability to explain financial matters clearly
• Familiarity with Sarbanes-Oxley requirements
• Good analytical skills & numeracy
• Attention to detail is essential with sensitive commercial and financial data
• Ability to work with all levels of management
• Creative ability to handle ad-hoc requests
• Knowledge of SAP
• Ability to work under pressure & to deadlines

• Language skills:
  • Native Spanish/Italian
  • English fluent
  • Any other additional European languages would be an advantage