Italian Speaking Customer Account Manager

Italian Speaking Customer Account Manager

Sheffield

• £23,000 - £25,000 depending on experience
• Early finish one day each week on a rota basis
• Generous pension and life assurance schemes
• Health Cash Plan
• Employee discount
• Free parking

Elevation Recruitment is proud to be working with a prominent manufacturing business based in Sheffield. Our client is renowned for their commitment to excellence in production and service delivery, and they are currently seeking a dynamic Italian Speaking Customer Account Manager to join their team.

As a Customer Account Manager, you will be responsible for managing Italian accounts, ensuring exceptional service delivery, and maintaining strong relationships with clients. This role requires fluency in both Italian and English and could be perfect for recent language graduates!

Key Responsibilities of the Italian Speaking Customer Account Manager:

• Process customer orders accurately and efficiently
• Ensure timely dispatch of orders and track shipments
• Chase payments and manage credit processing
• Liaise with warehouse and production teams to coordinate shipping
• Arrange transport and logistics for shipments as needed
• Respond to customer enquiries promptly and professionally
• Resolve disputes and issues in a timely manner, maintaining customer satisfaction
• Advise customers on stock availability and lead times
• Provide support to internal departments as required

Requirements:

• Ideally candidates will have experience in a similar role, though graduates will also be considered
• Fluency in Italian and English is essential
• Strong communication and interpersonal skills
• Excellent organisational and problem-solving abilities
• Ability to work effectively in a fast-paced environment and prioritise tasks accordingly

If you are a proactive and motivated individual with fluency in Italian and English, then we want to hear from you!