Address
Form of work
Salary- Opportunity to join a growing business in Harrogate
- Great opportunity to further administration skills
- Small, friendly and supportive team
Impression Recruitment are delighted to be searching for a bubbly and self-motivated Junior Account Manager to join their team based in charming offices in Harrogate. You will be supporting the Sales Administration and external Field Sales teams with administrative tasks, accurately processing orders using the newly introduced CRM system within the business, as well as communicating with customers to answer any queries they may have. A level of experience in administration is necessary in order to be successful, alongside great customer service skills and a confident approach to liaising with colleagues and customers alike.
Your duties as Junior Account Manager:
- Liaising with both colleagues and customers directly via e-mail and telephone.
- Answering queries in the Admin Inbox from customers and reps.
- Processing, uploading orders and credits daily
- Being the first point of contact for the external Field Sales Reps.
- Working from various databases including Excel, Word and Netsuite.
- Creating and publishing a fortnightly internal sales bulletin.
- Reviewing plans in line with company strategy deletions and creating new plans in a timely manner.
- Liaising with suppliers to ensure products are delivered on time.
- Providing admin support to other accounts as required for holiday or sickness cover.
- Detail and precision orientated, previous experience in administration
- Strong customer service and organisational skills with the ability to prioritise workload
- Quick learner with a passion to develop new skills
- A confident approach when communicating with colleagues, suppliers and customers.
- Competency using Microsoft Word, Excel, and ability to learn CRM systems.
- A positive can do attitude.
