Junior Assistant Manager (Bars)

COME AND JOIN US . . .

We are currently seeking a supremely professional, confident and knowledgeable Junior Assistant Manager (Bars) to join our Food and Beverage team.

The on target earning potential for this role is £38,273 / annual salary - comprising a base salary of £28,773, plus a qualified estimate of £9,500 in gratuities and service charge* As a member of the Gleneagles team, you will also enjoy a fantastic range of perks, benefits and rewards.

ABOUT GLENEAGLES

The Gleneagles Hotel is rich in history, for almost 100 years we’ve been sparking adventure across the Glorious Playground, our luxury hotel and country estate in rural Perthshire. Gleneagles Townhouse has arrived in the city creating a new chapter in our history, bringing our countryside flair to life on St Andrew Square, in the heart of Edinburgh. Recently crowned ‘Best New Urban Hotel’ in National Geographic Traveller's 2022 Hotel Awards, everything we do is about surpassing expectations and creating exceptional hospitality experiences for our guests.

WORKING AT GLENEAGLES

We’re devoted to making our people feel as valued as our guests. In this way, we strive to support the whole ‘you’ – not just the professional part but the personal part too. People join our team for all sorts of reasons. Some work here to develop a career, some work full-time, while others have a part-time schedule to fit around their personal commitments. However long you plan to stay with us and whatever hours you’d prefer to work, we’re open to flexible working requests and offer hours, shift patterns and contract types to suit everyone.

Here's a bit more detail on what we see you doing in this role:

• You’ll take pride in playing host to our guests and will lead the restaurant floor from the front, overseeing breakfast, lunch and dinner service, while playing a support role to your fellow FB leaders in the delivery of private events
• Working closely with our Food and Beverage Managers, you’ll manage the day-to-day operations of service, both of the food and drinks
• You’ll intuitively read the room, anticipating, and fulfilling the expectations of our guests; always warm, thoughtful, professional, and well groomed, you play your part in ensuring luxury service is our signature.
• Engaging, motivating, and inspiring a strong and passionate team, you’ll ensure they consistently deliver exceptional service and are equally spell-bound by the magic and theatre of the experiences they create; you’ll be nurturing and developing talent ensuring that your passion and expertise are lived through others
• Developing strong relations with the Culinary team, you’ll work together to demonstrate that shared passion, clear communication, and living our values is what truly galvanises the team and drives excellence
• You’ll be instilling a culture of continuous development and innovation, identifying new ways to surprise and delight your guests and your people
• Holding daily briefings with the service team, ensuring everyone is crystal clear on the priorities and their responsibilities ahead of each and every service
• Interacting with our guests, always warm, professional, helpful and doing everything you can to exceed their expectations; playing your part in making their stay with us 5 star in every way
• Interacting with our members and guests, always warm, professional, helpful and doing everything you can to exceed their expectations; playing your part in making their stay with us luxurious in every way

The kind of person we're looking for:

• You enjoy the theatre and stage, but are modest, understated and without ego; you care for others as much as you care for yourself and role model this consistently
• Energised and fuelled by a high paced operation and equally high expectations; you’re resilient, and skilled at managing multiple and often competing priorities
• You possess a positive, professional, and courteous attitude, always see a glass half-full, and are consistent in your mood, manner, and behaviour
• Intuitively, you put yourself in the shoes of others whether that be your guests or your people; no matter how many times an issue has been presented to you, you recognise that to this person it’s likely a first
• You’ll be an early bird, you’ll work flexibly during the week and weekends, leading from the front and by example
• You have an exceptional and discerning eye for detail and take pride in fixing the small things that make a big difference; you have high expectations of yourself and others, driving high performance and ensuring others are brought on the journey with you
• Nurturing your team through coaching and training, you’ll bring a strong people focus and the desire to grow and develop their talent
• Highly motivated and possessing an immense sense of pride in your work; you're passionate about delivering the high standards for our guests in line with the Gleneagles brand
• You have a positive “can do” attitude to solving problems in a professional and courteous manner
• A strong team player with great communication skills and an enthusiastic approach; you're well organised and punctual with an eagle eye for detail
• You want to be part of a team that works hard, supports each other and above all has fun along the way

What’s in it for you:

Time to let your hair down

• 30 days holiday (including bank holidays) that increases with service
• Seasonal parties and local social events
• 50% discount on Food Beverage, Country Pursuits, Spa and Hair Salon (Mon-Thurs) and the Golf Driving Range
• Golf Membership (with access to all 3 championship courses) for £50.00 per annum

Treats in your pocket

• Flexi points into yourPerkbox wallet to spend as you choose. The points can be spent immediately, or you can save them up over a number of months, for perks that cost that little bit more. All this gives you greater choice, so you can pick the things that mean the most to you!
• Free ‘pay day’ lunch and monthly drinks offers
• A generous ‘refer a friend’ scheme

Be our guest

• Stay with us as a guest at Gleneagles or Gleneagles Townhouse for up to 2 nights per year at £95.00 per night – available upon completion of 12 months service
• Friends Family discounted rate of £225 - £275 BB per night at Gleneagles
• Enjoy discounted rooms and restaurants rates with up to 50% off across the wider Ennismore brands and hotels, located across some spectacular locations, including London, Paris, Rome, Dubai, Doha, Rio, NY, Chicago and LA...to name just a few

Investment in your development and wellbeing

• Life Insurance
• Employee Assistance Programme, offering support and confidential advice for you and your family when you need it most
• Ongoing investment in your personal development with access to internal and external training qualifications and programmes
• Internal career opportunities across a wider range of specialisms and departments
• Monthly recognition programme
• Volunteering day every year with a charitable partner of your choice
• Complimentary access to our staff gym
• Gleneagles Cycle Scheme to spread the cost of the bike that you really want and reduce your carbon footprint

• About gratuities service charge:

• Gratuities (tips) and service charge (an additional charge added to our room rates and services across the hotel that is passed directly to our employees) are paid on a pro-rata basis regardless of your role.
• It is estimated that in 2024, our full-time employees can expect to receive around £9,500 in addition to their annual salary

If you are our next JuniorAssistant Restaurant Manager, please forward your most recent CV to us today!

INDO