Gousto is on a mission to become the most loved way to eat dinner. Our meal kits offer the greatest choice, quality and convenience to make it easy for customers to eat better and make a positive difference to our planet.
We’re one of the most dynamic and fastest-growing scale-ups in the UK, we’re profitable, and a B-corp. We deeply understand the value of a nurturing culture that empowers smart, motivated people through data and technology.
Our customers tell us that they want even greater choice and flexibility and constantly challenge us to enable them to cook what they want, when and where they want it. Our ambition is to continue to exceed their expectations, and we want your help!
Job Description
Junior Data Scientist (Activate Tribe)
At Gousto, our data teams are central to our ability to deliver an amazing customer experience. We do this by delivering change through cross functional squads grouped into four tribes, each focussed on a different part of the customer journey. Our level 1-3 Data Scientists are each embedded in a squad, working alongside product management, software engineering, and other teams.
You will be part of the Activate tribe which aims to understand the behaviour of our customers, from what promotional offers are most suitable to each customer to when they might be looking to pause their subscription. Data science plays a key role in achieving this. You will work as part of the Rockets squad to build and maintain machine learning models that increase the efficiency of our marketing across multiple channels and customer touchpoints. You will interact with the wider marketing and data teams to understand where the biggest challenges are in order to inform your priorities.
We believe that if you build something, you should run it too. This means that our Data Scientists take ownership over the entire process from ideation to deployment, as well as automation and maintenance. Knowing our data products inside-out allows us to keep learning and improving.
We have big plans for the future, hence we are looking for creative thinkers to help drive the business and disrupt the online grocery market by leveraging machine learning and optimisation. You will work with amazing colleagues and look forward to solving challenging problems that will have a significant impact on the product and our customers. You’ll recognise when to meet complex problems with advanced solutions or when a simple approach cuts through all complexity. Most of all, you are excited about Gousto’s mission and product and really enjoy working with the team.
What will keep you busy
- Developing machine learning models to predict customer behaviour.
- Working with business users, Data Scientists and analysts in the Activate tribe to help them make the best use of the models you have developed.
- Reporting back to the wider team on the status of our models to keep them updated on progress and to escalate any blockers.
- Working with the wider team to prioritise which models to build next
- Helping to educate the wider team, including senior stakeholders on the value of data science within Activate.
Qualifications
- You have experience building machine learning models, preferably in the customer retention domain (for example: personalisation, churn, campaign optimisation, lifetime value modelling, price optimisation).
- You are excited about understanding our customers and building products to address their needs.
- You have high commercial awareness and are able to deliver value iteratively through quantified experiments. You are experienced in managing and measuring data product performance.
- You are experienced in using Python (and relevant libraries) and comfortable upskilling yourself in our current data science toolkit (DataBricks).
- You have experience communicating highly technical work to non-technical stakeholders. You distil complex problems into simple pieces, and have excellent verbal and written communication skills.
- You thrive in a fast-paced, high growth, technology focussed organisation.
- [Nice to have] You are comfortable productionising data science algorithms within the AWS environment.
Additional Information
Diversity is our recipe for success
Whether it is creating diversity in our recipes or building new teams, we care about our people and the opportunities they have at Gousto. We are committed to equality of opportunity at all levels. We strive to treat everyone fairly.
If you need reasonable adjustments at any point in the application or interview process, please let us know.
Curious to learn more about Gousto Tech? Visit our TechBrunch blog, or @GoustoTech on Twitter.