Junior Marketing Assistant

We are seeking a highly motivated and detail-oriented Junior Marketing Assistant to join our team. As a Junior Marketing Assistant, you will support the marketing team in various tasks and projects. This is a great opportunity for someone looking to gain experience in the marketing field and grow their skills.

Responsibilities:

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner
• Provide accurate information and assistance to customers regarding products, services, and policies
• Resolve customer complaints and escalate issues as needed to ensure timely resolution
• Identify and implement process improvements to enhance the customer experience
• Collaborate with other team members to achieve departmental goals and objectives
• Maintain detailed records of customer interactions and transactions

Qualifications:

• High school diploma or equivalent required; Bachelor’s degree preferred
• Previous experience in customer service or related field preferred
• Excellent communication skills, both written and verbal
• Strong problem-solving abilities and attention to detail
• Ability to multitask and prioritize tasks in a fast-paced environment

Job Types: Full-time, Permanent

Pay: From £25,224.50 per year

Benefits:

• Company events
• On-site parking

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus scheme
• Performance bonus

Ability to commute/relocate:

• London: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 27/05/2024