Junior Service Manager Analyst

Junior Service Manager Analyst
Location: Remote Working
Length: October 2024

We are actively looking to secure a talented and motivated Junior Service Manager Analyst to join Experis as one of our expert consultants, delivering services to our clients.
Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively.
Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development.

Role Summary:

Working with Senior Service Manager to provide a robust Service for client

• Needs to be ITIL V3/4 foundation certified or have a very good working knowledge of ITIL .
• Working alongside an existing team to Service Operations team looking to embed ITIL best practices and move the team toward becoming a service operations centre of excellence.
• Communications, Stakeholder Management, 3rd party Supplier Management and Service Operations skills are needed for this role.
• Use of ServiceNow