Junior Technical Support Engineer

Junior Technical Support Engineer
Cambridge
£25,000 – £28,500
Onsite
Our client is based on the outskirts of Cambridge and is looking for an enthusiastic Technical Support Engineer with a minimum of two years of experience. The ideal candidate with have experience with 1st line support and knowledge of 2nd line support methodologies.
 
Key Responsibilities

• Provide 1st and 2nd line support for any IT internal tickets raised.
• Diagnose and triage any software or hardware related issues.
• Knowledge of Mobile Device Management and Intune
• Understanding of basic Network fundamentals
• Previous experience with O365, Active Directory and Cyber essentials
• Ability to pick up new skills quickly and enthusiasm to learn and develop your IT career further.

 
If you would like to hear more about this position, give me a call today on 01223 209888 or drop me an email sean.cooper@prs.uk.com.