Key Account Manager

Key Account Manager
Salary: £30-35,000 (plus car allowance, commission, bonuses and other benefits)
Location: Surrey (field based with some working from home and HQ visits)

About the role:

As a Key Account Manager, you will play a pivotal role in expanding my client's customer base while nurturing existing relationships. This field-based position offers a blend of new business development and maintaining customer satisfaction, with occasional visits to their headquarters.

About the company:

My client is an independent wholesaler operating and delivering 7-days a week throughout South East England. They sell products and services to the hospitality and retail industry. Their core values are based around the level of service they offer their clients. Within a very old-fashioned industry, we strive to become an innovator and leader within our sector.

Requirements:

• Grow and develop both new and existing customer base
• Foster strong relationships with customers, understanding their needs to provide tailored solutions
• Follow up promptly on new leads and negotiate contracts to secure business
• Provide ongoing support to address customer concerns and inquiries
• Make accurate cost calculations to provide customers with quotations
• Monitor market trends and competitor activities to identify opportunities and mitigate risks
• Collaborate with internal teams to ensure timely product delivery and service excellence
• Attend weekly team meetings via video platform and monthly team meetings at HQ
• Represent the company at trade exhibitions, events, and demonstrations

Person Specification:

• Previous field sales experience
• Clean driving license
• Industry knowledge and experience
• Excellent communication skills
• Strategic thinker with strong organizational abilities
• Ability to work independently and as part of a team
• Proficiency in IT systems including Word and Excel

Benefits:

• Car Allowance
• Life insurance
• Auto-enrolment pension
• Annual leave increase based on length of service
• Birthday voucher
• Cost price purchasing of goods
• Work from home for administrative tasks