Key Account Manager

We are seeking an experienced Key Account Manager with a passion for building long-term relationships with global clients.

As a Key Account Manager, you will play a pivotal role in our compact yet dynamic sales team. Your primary responsibility will be to nurture and grow existing client accounts, maximizing their potential spend and solidifying our position as their trusted partner. This is an exciting opportunity to join a close-knit team where you'll have the autonomy to drive results and make a tangible impact on business growth.

Key Responsibilities:

• Develop and maintain strong relationships with existing clients, serving as their primary point of contact for all inquiries, requests, and concerns.
• Understand client needs and objectives, proactively identifying opportunities to upsell additional services and expand account revenue.
• Collaborate closely with the Business Development team to ensure a seamless transition from lead to client, and facilitate upselling opportunities.
• Conduct regular account reviews to assess client satisfaction, gather feedback, and identify areas for improvement or growth.
• Prepare and deliver persuasive presentations and proposals to clients, effectively communicating the value proposition of our products and services.
• Work closely with internal teams, including Project Management and Operations, to ensure the successful delivery of client projects and maintain high levels of customer satisfaction.
• Keep abreast of industry trends, market dynamics, and competitor activities, providing insights and recommendations to enhance our client offerings and competitive positioning.

Skills we are looking for:

• Proven experience in client relations, account management, or sales, preferably within the medical device or healthcare industry. B2B sales experience is preferred.
• Strong communication and interpersonal skills, with the ability to build rapport and trust with clients at all levels.
• Results-driven mindset with a demonstrated ability to meet and exceed sales targets and KPIs.
• Experienced using CRM, preferably SalesForce.
• Excellent organizational skills and attention to detail, with the ability to manage multiple client accounts simultaneously.
• Self-motivated and proactive, with a passion for delivering exceptional customer service and driving business growth. Hungry, humble, smart.

Why Join Us:

• Impact: Joining our compact team means you'll have the opportunity to make a meaningful contribution to rapid business growth and success.
• Opportunity to travel: F2F visits to global client base and exhibiting at regional tradeshows.
• Culture: We foster a supportive and collaborative work environment where your ideas are valued, and teamwork is celebrated.
• Professional development: We are committed to investing in our employees' growth and development, offering opportunities for training, mentorship, and career advancement.
• Competitive compensation package: We offer a competitive salary, performance-based bonuses, and a comprehensive benefits package.

What is in it for you?

• Annual salary of £40,000-£45,000 per annum
• GBS profit sharing scheme
• Holidays: 22 days + bank holidays
• Pension scheme with employer contribution
• Dental Cover
• Flexitime
• Hybrid working model
• Free parking

Job Type: Full-time

Schedule: Monday to Friday

Location: Farnham, Surrey. Reliably commute along with hybrid work from home model.

PolarSeal is an equal opportunity employer that values diversity and inclusiveness in the workplace.

If you feel you have the skills required to become our Key Account Manager, then we’d love to hear from you!

Website: www.polarseal.net

Job Type: Full-time

Benefits:

• Company pension
• Free parking
• On-site parking
• Private dental insurance
• Work from home

Schedule:

• Flexitime
• Monday to Friday

Supplemental pay types:

• Bonus scheme
• Performance bonus
• Quarterly bonus

Ability to commute/relocate:

• Farnham: reliably commute or plan to relocate before starting work (required)

Experience:

• B2B sales: 1 year (preferred)

Work Location: In person