About the Role
Base Location: Belfast Or Dublin
Salary: £31,000 - £46,600 (NI) or €48,500 - €72,700 (ROI) + performance-related bonus + a range of other benefits to support your family, finances and wellbeing.
Working Pattern: Permanent | Full Time | Flexible First options available
What is the Role?
As our Key Account Relationship Manager, you will:
- ensure all bespoke Key Account customer requirements are dealt with in a timely manner, including month end reports and forecasts
- act as principal day to day contact for Key Account customers in NI & ROI, including telephone and email contact points
- offer sales support services to the Business Sales team, including supporting corporate sales and providing information and analysis to the team
- generate close business relationships with existing customers, including their key interfacing departments e.g. credit control, energy services / management
- interact and gain credibility with the appropriate level and functions within the customers business and attend customer meetings as required
What do I need?
To be considered for this role, we would love you to have:
- the ability to comfortably interact with key decision makers within large commercial organisations
- medium to advanced Microsoft Excel skills, capable of using other MS applications to present financial / numerical / written reports
- a confident and professional communication style, whether written or oral
- experience dealing with complex customer queries
- the ability to learn and develop a working knowledge and skill set, covering the electricity and gas industries
About our Business
SSE is a multinational energy company listed on the FTSE 100, with a vision "to be a leading energy company in a net zero world". Were investing £24bn+ by the end of the decade to help deliver our Net Zero Acceleration Programme.
Part of SSE Plc, Energy Customer Solutions is the Customer facing division - providing energy and low carbon solutions to over 1.3million customers. We have a strong market position with great customer relationships and expert customer teams working in Belfast, Cardiff, Dublin, Perth, and Reading. ??Energy Customer Solutions is made up of 2 external brands; we operate under the brands SSE Airtricity (Ireland) & SSE Energy Solutions (GB).
SSE Airtricity is Ireland's second largest and fastest growing energy provider, supplying around 800,000 domestic and commercial gas, electricity and home energy services customers in the Republic and Northern Ireland. Around 40% of the electricity SSE Airtricity supplies to its customers on an island basis is generated from renewable sources - the greenest energy supply of any provider on the island and over three times the average on an all-island basis.
We have ambitious targets to help our customers on their journey to Net Zero by increasing the accessibility of green energy solutions through the provision of customer-driven propositions and were a partner to customers and stakeholders as they seek ways to respond to the climate crisis.
Help us power change.
Whats in it for you?
An excellent package with 34 days holiday entitlement (including public holidays), enhanced maternity/paternity leave, discounted healthcare, salary sacrifice car leasing and much more. View our full benefits package on our careers site.
As an equal opportunity employer we encourage diversity and are committed to creating an inclusive environment for all employees. We actively encourage applicants from all protected characteristics and commit to providing any reasonable adjustments required during the application, assessment and upon joining SSE. Search for 'Inclusion & Diversity at SSE to find out more.
Next Steps
All applications should be submitted online, and we'll be back in touch after the vacancy closing date to let you know the outcome.
If you would like to discuss any working differently requirements or adjustments you may require throughout the recruitment and selection process, please contact Andy on 01738 340826.
Before commencing employment with SSE, you'll be required to fully complete our pre-employment screening.