Address Reporting to: Showroom Manager
Our client is a global leader in the innovation, design, manufacture and distribution of Tile, Kitchen, and Bath products. With endeavours to be the industry leader by providing trendsetting cutting-edge designs of unparalleled beauty and refinement, uncompromising quality, technologically superior products and dependable services to its clients. Through a dynamic company owned and independent distribution network.
Hours of work:
5 Days over 7 Days Rota
- Monday to Friday 0900 – 1800
- Saturday 0900 – 1700
- Sunday 1100 - 1700
The candidate
- Candidates should be experienced in selling tiles, bathrooms & kitchens, confident, self-motivated, adaptable, have excellent communication skills and possess a desire to succeed.
- Well-presented and smart appearance.
- Sales or marketing experience necessary.
- Proven written and verbal communication skills with the ability to adapt to varying customer needs.
- Experience dealing with retail customers within the construction industry or similar sector.
- Must be proficient in IT including Microsoft packages.
- Knowledge of SAP system would be an incentive is ideal but not necessary.
Key responsibilities and Tasks
- Greet customers and assist them around the showroom.
- Ascertaining customer requirements so quotations can be produced.
- Schedule jobs and process customer orders and payments.
- Keep an up to date product knowledge - product training to be provided on the job.
- Office administrative duties such as monitoring and following up e-mails and telephone enquiries.
- Assist in producing communications to customers and suppliers.
- Processing card payments when required
- Mailing out receipts and invoices
- Ensuring doors are opened/locked at appropriate times
Skills and Interests
- Good communication skills both writing and verbal
- Excellent telephone manner
- Be of smart appearance and have a professional manner at all times
- Be self-motivated but also able to work as part of a team
- Good organisational and time management skills
- Strong attention to detail
- Have a positive attitude
- Keeping record of daily footfall
- Printing Showroom literature when required
- Ensuring Daily Checklist is completed at times stated
- Send out brochure requests to clients
- Demonstrating and presenting products
- Aiming to achieve monthly and annual targets.
- Ensure high levels of customer satisfaction through excellent sales service
- Maintain outstanding store condition and visual merchandising standards
- Manage point-of-sale processes
- Keep up to date with product information
- Accurately describe product features and benefits
- Follow all companies’ policies and procedures
- Any other ad hoc duties required
- Be trustworthy and have discretion when handling confidential information
- Proven working experience in retail sales
- Basic understanding of sales principles and customer service practices
- Track record of over-achieving sales quota
- Solid communication and interpersonal skills
If you would like to apply then please send your CV to info@tristramparker.co.uk
Reference: KNBDES/2003
