The role is overseeing the day to day running of the Operations and Land (North) imports/exports accounts.
Working Hours: Monday – Friday 08.30am – 5.30pm – (inclusive of one-hour unpaid lunch). This role is office based.
Salary: Salary Range - £24,000 - £30,000 per annum (Depending on experience)
Duties and Responsibilities:
- Assist the Land Freight supervisor in the execution of their duties in support of the Head of Land North’s vision of the company to become more competitive and profitable
- Understand and execute the departments vision of good business development in order to successfully Import/Export Land road freight, warehouse operations and logistics products
- Oversee client and sub-contractor management in conjunction with Standard of Practice (SOPs)
- Ensure all customers and clients are invoiced correctly and on time in conjunction with SOPs
- Complete all Import/Export activities correctly and on time including financial, legal and invoicing transactions
- Ensure all operational activities are completed on time
- Maintain regular communication with sales teams reporting new sales leads and handover of shipments
- Communicate quotations to the line manager/sales team within two hours of receipt and ensure all quotations are recorded on the system in one format
- Report internal leads to the customer services and sales teams
- Follow up late customer payments in conjunction with credit control
Skills & Competency:
- Previous experience as a Land Freight Operator or in a similar role preferable (experience in freight over one year)
- Quality organisational skills and ability to manage many tasks or projects at the same time.
- Ability to prioritize own workload but also be able to work as part of a team
- Strong communication skills, both written and verbal
- Conversant in IT skills e.g., Microsoft Office Suite (Word, Excel) and CRM systems.
- Demonstrate working administrative background
- Must have an analytical skill, with a high level of attention to detail.
Company Benefits
Along with 20 days annual leave + public holidays and yearly salary review we offer the following benefits:
- After 3 months’ service, employees are entitled to become a member of the Group personal Pension Plan.
- After completing six months’ service, Death in Service equal to three times your annual salary.
- After one year’s service the company offers enhanced Pension contributions of 9% annual salary.
- After one year’s service employees are eligible to join the Private Medical Scheme (application process required).
- Holiday loyalty days up to a maximum of 5 days (1 per each full year of employment completed).
- One Milestone Day per year to take as you wish.
- Confidential EAP platform for you and your immediate family members as spouse/partners and children aged 16 to 24 in full-time education, living in the same household.
- Access to our Employee Discounts and Perks, which includes Grocery Shopping, Holidays, Movies, Sports, Wellness and many mor