Lead Network Support Specialist

RR8 - Network Manager
Location: Farringdon - London (4 days onsite, 1 remote )

Salary: £45,000
Overview:

• First Military Recruitment are currently seeking a Network & Communications Manager on behalf of one of our clients.
• Our client encourages applications from ex-military personnel however all candidates will be given due consideration

Duties and Responsibilities:

• Monitor, manage and update Broadsign (Digital Signage Platform) daily with existing and new inventory
• Installation Planning and Preparation, Configuring Equipment Prior to Installations, Network Cabinet Building
• Remote fault resolution via various available tools and programs
• On site fault resolution (Equipment replacement and diagnostics at client sites)
• Managing Ticket Management System
• Creation of Documentation (Procedures, Hardware & Software Setups)
• Proactive Maintenance – undertaking extensive maintenance visits on each site, to ensure a fully
  operational system.
• Manage relationship with ECN’s telecom partners and update the wider operational team
• Undertake key project management tasks, as instructed by ECN’s Project Manager
• Stock Allocation & Management through our Asset Management System
• Daily IT support for all users, working alongside Head of IT.
• Prepare new laptops/desktops for all users
• Add/remove AD users (+add/remove 0365 licences)
• Assist Head of IT in setting up/installing any system or configuration

Skills and Qualifications:

• Have firm grasp of Brodsign & TeamViewer
• Computer Networking skills (TCP/IP, VPN)
• AV/Digital Signage knowledge/experience
• Excellent knowledge of Windows OS (Windows 7 & 10 Embedded)
• Experienced in problem solving, especially with ISPs (ADSL, VDSL 3G & 4G)
• Full UK Driving License