Lead Service Engineer

Elevation Recruitment Group are working with a machinery manufacturer to recruit a Lead Service Engineer to join their facility based on the outskirts of Bradford.

Salary - up to £40k depending on experience

Working hours - 37.33 

• 8.00 am to 16.25 pm Monday to Thursday and 
• 8.00 am to 14.00 pm on Friday. 
• Approved overtime Monday to Friday paid at 1.5 normal rate, double time on Sundays. 

There will be travel involved but mainly UK and Ireland and mainly during the week with overnight stays.

Additional benefits are: 

• 5 Weeks holidays plus bank holidays 
• Death in service x 3 annual salary 
• Cycle to work 
• Corporate paid eye care scheme 
• Investment in training/development and career progression opportunities 
• Salary sacrifice pension scheme which is 3% employer contribution and 5% employee contribution 
• Employee assistant programme which includes counselling for themselves and any family members at home. 
• Free on-site parking 

This Lead Service Engineer is an excellent opportunity for the right candidate to grow with the role, our client is looking for someone who can develop the department to be more commercial and consultative with customers during visits. 

Managing a small team of 3 engineers and working alongside them this role requires someone who will implement simpler and better ways of working, using technology to be able to maximise the department's time.

Other responsibilities of the Lead Service Engineer include:

• To lead the Field Sales Team to achieve the budget target of sales value and time utilisation
• Ensure employees are fully inducted, trained and fully utilised to the optimum skills level as detailed in the skills training matrix, allocating skills where appropriate
• Manage the capabilities and outputs of those within the team and identify training needs  
• To inspect site work
• To carry out site surveys
• To maintain the service stock
• To identify opportunities for upselling and upgrades for customers and discuss these opportunities directly with the customer during any site visits
• To provide internal feedback to Sales and MD on identified sales opportunities, including upgrades, upsells, refurbishments and new equipment
• To prepare the RAMs for all work required to be carried out by the Field Sales teams
• To plan and manage the schedule for the Field Sales team to ensure the team capacity is well utilised
• To ensure all work carried out is costed and invoiced to the customer in a timely manner

To be successful in this role, the Lead Service Engineer will need the following skills: 

• IOSH Managing Safely or equivalent H&S Qualification. 
• Level 3 apprenticeship in mechanical, electrical or installation/Service Engineering 
• Experience working in a supervisory role.
• Understanding of H&S policy, procedures and working safely. 
• Understanding of pneumatics and electrical fault finding.
• Experience and exposure to schedule planning, selling, training and providing costings.
• Strong IT skills including using MS Office and MRP systems.

Apply now, or to discuss this Lead Service Engineer role, please contact Beth Roberts or Jake Shaw. 

REFER A FRIEND! As a registered candidate with Elevation, you automatically become eligible for our referral scheme. You will receive up to £500 for every candidate we place in permanent employment who has been recommended by you. Terms and Conditions apply please see our website for further details.