Learner Mentor

Aptitude Recruitment work with employers of choice across the skills and employability sector. We are currently looking to support a market leading Training Provider in adding to their ever-growing team. They are looking for a Learner Mentor to support their learners who are undertaking their Health & Social Care Apprenticeship programs.
Passionate about supporting learners achieve their goal, you will be an organised, engaging and self-motivated individual. We’re looking for an enthusiastic team-player motivated to deliver consistently exceptional admin experiences for our bootcamp learners.
This role is hybrid with occasshional visits to the learners place of work
Responsibilities:
* Completing supporting tasks such as reviews and prestart calls
* Maintaining and managing learner records on computerized systems
* Providing IAG for learners to support them onto programme
* Making a large number of outbound calls to graduates in order to enquire whether they have found relevant employment or whether they require any support in finding a suitable role
* Providing mentoring and guidance to learners enrolled on the course, ensuring that all communication is recorded, and notes are updated onto the system
* Plus other administrative duties
Essential Qualifications & Knowledge:
* Minimum 5x GCSEs (grade 4/C or above in Maths & English)
* Ideally some experience in similar mentoring / coaching role – preferably in an apprenticeship/ bootcamp setting– highly desirable
* Excellent communication and interpersonal skills, with the ability to build relationships with a diverse range of individuals at all levels
* Exceptional organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously
* A passion for training/education and commitment to supporting individuals take the first step in achieving their digital career goals