Learner Mentor

Aptitude Recruitment work with employers of choice across the skills and employability sector. We are currently looking to support a market leading Training Provider in adding to their ever-growing team. They are looking for a Learner Mentor to support their learners who are undertaking their Health & Social Care Apprenticeship programs.

Passionate about supporting learners achieve their goal, you will be an organised, engaging and self-motivated individual. We’re looking for an enthusiastic team-player motivated to deliver consistently exceptional admin experiences for our bootcamp learners.

This role is hybrid with occasshional visits to the learners place of work 

Responsibilities:

• Completing supporting tasks such as reviews and prestart calls
• Maintaining and managing learner records on computerized systems
• Providing IAG for learners to support them onto programme
• Making a large number of outbound calls to graduates in order to enquire whether they have found relevant employment or whether they require any support in finding a suitable role
• Providing mentoring and guidance to learners enrolled on the course, ensuring that all communication is recorded, and notes are updated onto the system
• Plus other administrative duties

Essential Qualifications & Knowledge:

• Minimum 5x GCSEs (grade 4/C or above in Maths & English)
• Ideally some experience in similar mentoring / coaching role – preferably in an apprenticeship/ bootcamp setting– highly desirable
• Excellent communication and interpersonal skills, with the ability to build relationships with a diverse range of individuals at all levels
• Exceptional organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously
• A passion for training/education and commitment to supporting individuals take the first step in achieving their digital career goals