Learning and Development Trainer

Job Title: Learning and Development Trainer

Location: Ipswich

Salary: Competitive and confirmed on application

Hours: Monday to Friday 9 am to 5.30pm

Benefits:

• Company Pension Scheme
• Private Medical Insurance (if applicable)
• Voluntary additional life cover
• Critical Illness Cover
• Dental Insurance
• Medical Cash Plan
• Health Screening
• Motor Breakdown Cover
• Cycle to work scheme.
• Retail Vouchers
• Season Ticket Loans

About the Client:

Our client has been recognised a prestigious award-winning financial service that doesn't just support a diverse client base, they offer an empowering but driven learning culture to their employees, last year the company undertook over 58,000 hours of training by employees' enthusiasm to develop and progress their skills.

Our client values diversity not just as a checkbox but as an integral part of their success and pride themselves on maintaining a gender equality balance within the workplace. This creates an environment where talent and innovation flourish irrespective of gender.

About the Role

As a Trainer, you will be responsible for spearheading the implementation of a comprehensive Learning and Development program aimed at delivering top-notch training modules. The focus lies in understanding the intricacies of the financial services realm, particularly mortgage lending, and mastering relevant regulatory frameworks. This role is pivotal in ensuring the company's capacity to provide compliant services that align with customer expectations and regulatory standards. The responsibilities encompass overseeing the entire training landscape, from initial induction to ongoing enhancement, covering customer engagement, technical expertise, and regulatory compliance.

Responsibilities:

• Deliver tailored training programs including inductions, ongoing improvement, and refreshers, ensuring effective knowledge transfer through evaluation and feedback.
• Collaborate with management to pinpoint training needs in the Servicing function, crafting materials and providing relevant learning to meet business requirements.
• Organize workload alongside the team to meet business and regulatory deadlines.
• Develop guides, presentations, and training materials to support workshops.
• Manage administrative tasks for the Learning Management System (LMS).
• Continuously enhance existing training programs and workshops.
• Research new industry topics to maintain the relevance of training sessions.
• Ensure training materials align with business, legal, and regulatory standards.
• Explore and recommend new training tools, techniques, and resources for implementation.
• Assist in organizing the L&D schedule, prioritizing new colleague induction training, and adapting to evolving business needs.
• Recognize and accommodate different learning styles, adjusting delivery methods to facilitate workshops effectively.
• Undertake additional projects as needed to support business requirements.

Experience Required:

• Demonstrated training background in Financial Services.
• Understanding of the mortgage lending market and relevant industry regulations.
• CIPD Level 3 qualification in Learning and Development or equivalent.
• CEMAP Module 1 qualification preferred or willingness to pursue within the first year.
• Key Skills and Attributes:
• Creative use of diverse resources for engaging training delivery.
• Effective team player: supportive, enthusiastic, credible, and cooperative.
• Strong communication skills (written and verbal) across all levels.
• Excellent organizational skills to meet deadlines.
• Commitment to task completion and ability to see projects through.
• Customer-focused: identifying effective solutions for Servicing development needs and providing support and coaching when needed.
• Results-oriented: maintaining high training performance standards and measuring training output.

Trusting Stellar Select:

At Stellar Select, our commitment goes beyond recruitment; it's about crafting experiences that elevate your career journey. We take pride in delivering excellent services to our candidates and always going the extra mile to ensure your success.
Our foundation is built on openness and transparency. We believe in clear communication with everyone we work with, fostering an environment of trust, honesty and fairness.
Embark on your career journey with confidence, knowing that our services are designed with your success in mind. Here's what our complimentary service includes:

Expert Consultants: We are your allies, dedicated to understanding your goals and guiding you toward success.

Industry Expertise: Benefit from our in-depth knowledge of the industry, providing you with insights that set you apart in your career.

1-2-1 Experience Discussion: Your experiences matter. Engage in personalised discussions about your journey and how it aligns with the job role.

Interview Preparation: Step into interviews with confidence. We provide thorough preparation to ensure you shine in every interaction.

Market Insights: Stay informed with the financial market insights that empower you to make informed career decisions.

Recruitment Process Updates: No more uncertainty. We keep you in the loop with regular updates on your recruitment process.

Matching to Other Roles: Your journey doesn't end with one opportunity. We explore matches to other roles based on your experience and interests.

For more information regarding the role of Learning and Development Trainer please contact us

Stellar Select is acting as an employment agency and is a corporate member of the REC.