Address
Form of work
SalaryRole outline and purpose
The L&D Lead will commission, design, and deliver engaging learning programmes and objectives set by the Learning & Development team. Achieved through developing solutions that equip and enable the network and support the organisation to achieve the vision of an end to the need for foodbanks in the UK.
The role will work with the Head of Learning & Development to help develop, implement, and evaluate digital and face to face learning programmes to meet these needs. The role is responsible for working with internal and external stakeholders and managing third party supplier relationships to maximise the impact of learning programmes. This will include working with our Operations Directorate to ensure learning solutions are delivered from idea conception through to implementation, taking ownership for a range of learning content.
The role will also be required to deliver some specific L&D solutions for the Trussell Trust workforce, that help drive high performance in line with operational and strategic requirements.
Role responsibilities
Manage a Learning & Development Apprentice to deliver engaging and impactful learning & development approaches to staff and our wider network.
Commission, design, deliver and evaluate skills programmes to our wider food bank network and volunteers, including face to face & virtual workshops, ‘on the job’ training, coaching and the creation of learning resources for Food Banks
Commission, design and deliver leadership programmes for the network and network facing staff.
Act as a lead partner with third-party suppliers, to ensure the successful implementation of network facing core learning offer, including the delivery of the wellbeing training and support offer.
Manage learning activities and training content to our Operations Directorate, project managing the L&D elements of initiatives for the food bank network; and delivering specific interventions to support the success of the work.
Collaborate with relevant partners and stakeholders e.g., the Head of People Experience, Heads of Operations Regions, the Volunteering team, external partners etc. to meet learning needs and support the delivery of initiatives forming part of the Trussell Trust learning framework.
Personal Specification
Technical skills and minimum knowledge:
Expert facilitation or training delivery experience in leadership development, soft skills, systems, and onboarding
Expertise in the use of learning technologies and committed to the ongoing development of capabilities in this area.
A proven ability to apply situational styles to achieve the best outcomes, flexing between instructing, training, and coaching.
Highly developed interpersonal skills: able to build and manage relationships and network effectively; promotes a collaborative team environment.
Excellent project management and planning skills; capable of managing a broad portfolio of activities.
Experience of identifying training needs and liaising with internal and external stakeholders, including managing external third-party providers.
Demonstrable knowledge of learning theory and experience in designing and developing engaging learning interventions.
Ability to embed Equity, Diversity and Inclusion within all objectives that report into this department.
Behaviours and competencies:
Demonstrates a strong, visible passion and commitment to the Trussell Trust and its strategic objectives.
Committed to equity, anti-racism, diversity, and inclusion.
Demonstrates empathy for people from under-represented, historically excluded and marginalised backgrounds.
Deliver work within a cross-Directorate matrix structure where operational and development benefits arise from resource sharing.
Collaboration and delivery through others with clear plans and an empowering approach to ensure accountability for delivery of customer outcomes.
Engaging people and creating opportunities for relationship building, and building a supportive, respectful working environment.
