Address An exciting opportunity has arisen within the Learning and Development & Organisational team for an enthusiastic individual to join our team as a Business Administration Assistant Apprentice
You will have opportunity to develop the skills that help provide a comprehensive and effective administrative service as well as gaining insight into the provision of education and development within the NHS.
Working as part of a team you will gain experience in a range of different communication techniques with a wide range of internal/external personnel.
This is a full time post of 37.5 hours a week
Provision of a comprehensive and effective administrative service to support the smooth and efficient running of the Learning and Development Department , which is part of the high quality service delivered by our busy HR Directorate.
You will be required to work as part of a team, communicating effectively and courteously with a wide range of internal/external personnel using various IT applications and updating training data.
Sustainability is integral to the Trust achieving the NHS Net Zero target. All staff are therefore actively encouraged and supported to implement new ways of working within their field of expertise.
To provide administrative support i.e. filing, scanning, photocopying, Taking minutes and data inputting.
Accurately input, retrieve and collect data and information using the Departmental and Trust computer systems.
Deal with face to face and telephone enquiries, convey messages and transfer calls as necessary whilst maintaining confidentiality at all times.
To be responsible for receiving and processing outgoing mail, incoming and out-going telephone calls in accordance with Trust Policies.
To communicate effectively and liaise with other professionals in a clear, concise and professional manor.
Liaise with other agencies, departments and official bodies to assist in providing a high quality and efficient service; sharing information as appropriate.
To act as an ambassador for the department and promote its services.
Support the Trust by attending career events and fair to promote apprenticeships
To undertake statutory training as required in accordance with Health and Safety regulations and the Trust’s policies.
To ensure that security in the work environment is maintained, locking doors and windows, challenging unknown persons who enter the work area and by wearing the Trust identity badge at all times whilst at work.
To provide support to events facilitated by HR such as corporate induction and recruitment events.
To take minutes at meetings, when required.
To maintain sufficient stocks of stationery and place orders as and when required.
Be responsible for reporting faults in office equipment to the appropriate contact points.
To contribute to driving efficiencies and continuous improvement.
To complete the Apprenticeship within the agreed timescales
Any other duties as deemed appropriate by senior staff.
Please see the attached job description for full details.
