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Location
About the job
Job summary
The Home Office is the lead government Department for immigration and passports, crime, police, fire, and counter terrorism – significant issues which are at the heart of the agenda of HM Government. The challenges and opportunities the Department faces are significant and rapidly changing in the global environment in which we operate. Strong analytical advice is needed to navigate these challenges, and the Home Office has a reputation for putting analysis at the heart of decision-making.
The Learning & Development Manager will join a small Management Support Unit within the Performance Reporting & Analysis Unit (PRAU) (part of the Home Office Analysis & Insight directorate).
PRAU provides reporting and analysis of performance for the Migration & Borders Mission and associated operational Capabilities. It supports Ministers, the Executive Committee, Policy and Operational leads and other analytical functions with the management information (MI) that they need, as well as producing data for publication and other forms of external release. The Unit also provides advice and support to others in the Department on how to make best use of performance information and is leading on the transformation of MI systems and capabilities.
Job description
The job holder’s primary role is as follows:
- Ownership of the unit L&D Strategy, including providing advice to the senior management team on implementation and future direction setting.
- Accountability for and leadership of the L&D Strategy’s implementation plan, to include allocating resources, prioritising and risk management.
- Ensuring essential elements of the implementation plan are delivered as “business as usual” to include:
o Maintaining a core catalogue of learning and development solutions
o Maintaining a network of specialist training suppliers and champions
o Developing learning needs analysis for new roles as the business evolves
o Ensuring essential training solutions/products are in place and working effectively
o Delivering mandatory foundation training for all new staff
o Providing a robust assurance and evaluation capability
o Maintaining online tools (e.g. the unit’s SharePoint site).
PRAU is geographically spread across four primary locations (London, Liverpool, and Sheffield and Croydon), with most staff working in line with the Department’s hybrid working arrangements which would see the post holder spend up to 60% of their week in the office, with the remainder working from home. Candidates will need to agree a base location of either Croydon, Sheffield or Liverpool with a requirement for periodic attendance at other Home Office locations. The Management Support Unit meets in person as a team every six to eight weeks at one of these sites or in Westminster, plus there may be some regional travel required to attend or facilitate other events.
Further information on the role is in the attached annex.
This post can be offered on a part-time basis however a minimum of 0.8 FTE will be required.
Person specification
The successful candidate will need:
- Experience of design and delivery of learning and development products in a busy operational unit where L&D has not always been prioritised and/or where engagement with service users can be challenging.
- Knowledge of overall service design and delivery (rather than just being an expert in delivering specific training products themselves).
- Experience in a range of engagement strategies/tools that can connect with hard-to-reach service users.
- To be able to evidence experience in using of a range of service delivery/L&D delivery methods.
Essential Criteria
- Proven experience and expertise in Learning & Development.
- Strong leadership skills and the ability to effectively manage and mentor others.
- Strategic thinking where you can feed workforce and business needs into learning and talent development strategy, translating strategies into solutions.
- A good understanding of learning methodologies and principles.
- Strong analytical skills and the ability to evaluate the effectiveness and impact of L&D initiatives.
- Strong communication and interpersonal skills, with the ability to build relationships and engage with stakeholders at all levels.
- Flexibility and adaptability to work in a fast-paced environment and manage multiple priorities.
- Passion for talent development and a genuine interest in enhancing the skills and capabilities of individuals and teams.
Desirable Criteria
- A track record of successfully developing and implementing L&D strategies and programmes.
- Experience in conducting needs assessments and designing targeted training and development.
- Proficiency in leveraging technology and digital tools for learning and knowledge management.
Behaviours
We'll assess you against these behaviours during the selection process:
- Managing a Quality Service
- Changing and Improving
- Leadership
We only ask for evidence of these behaviours on your application form:
- Managing a Quality Service
Benefits
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%
Things you need to know
Selection process details
As part of the application process, you will first be asked to confirm your eligibility by providing some basic personal information.
After submission of this first stage, you will be invited to complete a Civil Service Verbal Test. If you successfully pass this test, you will then be invited to complete the final stage of the application. Please complete the online test as soon as possible (within 24-48 hours is recommended), the closing date for the test and full application form is 23:55 on 20th March 2024. If you fail to complete the online test or full application before the deadline, your application will be withdrawn.
Guidance for the test will be available when you are invited to take the test. The tests are administered online and accessed via the Civil Service Jobs website.
If successful at test stage, you will be asked to complete:
- a CV detailing job history/skills
- a statement of suitability (maximum 750 words)
- provide evidence of the behaviour Managing a Quality Service (250 words maximum)
Further details around what this will entail are listed on the application form.
Please note your personal statement should be aligned to demonstrate your skills and experience for the role and how you meet the essential criteria as detailed in the job description.
The sift will be held on the behaviour Managing a Quality Service and the statement of suitability. The CV is for information purpose only and will not be scored.
If you are successful at sift stage, you will be invited to an interview which will be behaviour-based questions.
Sift and Interview Dates
Sift is expected to take place week commencing 25th March 2024.
Interviews are expected to take place from 12th April 2024.
We will try to meet the dates set out in the advert, however on occasions these dates may change.
Interviews will be carried out via video. Candidates will be required to have access to:
- A laptop (personal or work) with a working webcam
- Good internet connection
- Microsoft Teams
PLEASE NOTE: Due to time constraints we may not be able to offer alternative interview date(s). It is therefore expected that candidates who are successful at sift stage will make themselves available during the above time frame given.
Further Information
For meaningful checks to be carried out, individuals need to have lived in the UK for a sufficient period of time to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. You should normally have been resident in the United Kingdom for the last 3 years if the role requires CTC clearance, 5 years for SC clearance and 10 years for DV. A lack of UK residency in itself is not necessarily a bar to a security clearance and applicants should contact the Vacancy Holder/Recruiting Manager listed in the advert for further advice.
For further information on National Security Vetting please visit the following page https://www.gov.uk/government/publications/demystifying-vetting
A reserve list of successful candidates will be kept for 12 months. Should another role become available within that period you may be offered this position.
Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. All applications are screened for plagiarism and copying and generating of examples/answers from internet sources including Artificial Intelligence. If any is detected the application may be withdrawn from the process. Further action, including disciplinary action, may be considered in such cases involving civil servants. Providing false or misleading information would be contrary to the core values of honesty and integrity expected of all Civil Servants.
If you are currently an agency member of staff or a contractor working within the Home Office, you can only apply for roles that are advertised externally, i.e. outside the civil service. If you are eligible to apply for a role, you are required to select yourself as an external applicant and not internal when submitting your application on Civil Service jobs. This will prevent any delays in pre-employment checks should you become successful in being made an offer of employment after the interview stage.
Visa sponsorship
We are unable to sponsor any individuals via Skilled Worker Sponsorship / Tier 2 (General) work visas as we do not hold a UK Visa & Immigration (UKVI) Skilled Worker License.
Who are eligible to apply to roles advertised Internally and Across Government?
Internally advertised roles are open to existing Home Office staff only.
Across Government roles are open to all government departments and Accredited NDPBs.
Roles are restricted to existing:
- Permanent Civil Servants.
- Fixed term appointments who were appointed following fair and open competition. Please speak to your HR department if you are unsure of how you were recruited.
- Employees of those NDPBs who have been Accredited by the Civil Service Commission (see NDPB Accreditation - Civil Service Commission (independent.gov.uk). Please check if you are a Civil Servant or Accredited NDPB Public Servant. Public servants from Accredited NDPBs will be recruited as external hires rather than civil servant transfers. See section on NDPBs within the Candidate Information Notes
Also see the Civil Service Commission’s Recruitment Principles for more information on Exceptions Recruitment - Civil Service Commission (independent.gov.uk)
Other worker types operating within the public sector (e.g. Agency workers, Contractors, police, military, NHS etc.) and those appointed under Exceptions 1-4 of the CS Commission’s Recruitment Principles (including Secondments, Seasonal Workers) are not eligible to apply. They can only apply to Externally advertised roles.
Every day, Home Office civil servants do brilliant work to develop and deliver policies and services that affect the lives of people across the country and beyond. To do this effectively and fairly, the Home Office is committed to representing modern Britain in all its diversity, and creating a welcoming, inclusive workplace where all our people are able to bring their whole selves to work and perform at their best.
We are flexible, skilled, professional and diverse. We work to recruit and retain disabled staff and area Disability Confident Leader. We are proud to be one of the most ethnically diverse departments in the civil service. We are a Social Mobility Foundation top 75 employer.
New entrants are expected to join on the minimum of the pay band.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment.
For further information please see the attached notes for candidates which must be read before making an application.
Existing Civil Servants should note that some of the Home Office terms and conditions of employment have changed. It is the candidate’s responsibility to ensure they are aware of the Terms and Conditions they will adopt should they be successful in application and should refer to the notes for candidates for further details.
Transfer Terms: Voluntary.
If you are invited to an interview you will be required to bring a range of documentation for the purposes of establishing identity and to aid any pre-employment checks.
Please see the attached list of Home Office acceptable ID documents.
Any move to the Home Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk
Reasonable Adjustments
If a person with disabilities is at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.
If you need a change to be made so that you can make your application, you should:
- Contact Government Recruitment Service via HOrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs
- Complete the “Assistance Required” section in the “Additional Requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a language service professional
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section.
Feedback
Feedback will only be provided if you attend an interview or assessment.
Security
See our vetting charter (opens in a new window).
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Apply and further information
Contact point for applicants
Job contact :
Recruitment team
Further information
principles, and wish to make a complaint, then you should contact in the first instance
HORecruitment.GRS@cabinetoffice.gov.uk. If you are not satisfied with the response that you receive, then you can contact the Civil Service Commission.
