Legacy Management Team Leader

LEGACY MANAGEMENT TEAM LEADER
Salary: £40,000 - £45,000 per annum
Reports to: Legacy Management Lead
Department: Marketing, Fundraising & Engagement
Location: Stratford w/ high-flex (1 - 2 days per week in the office) or home-based
Employment type: Permanent
Working hours: 35 hours per week (Compressed Hours available)
Closing date: Sunday 25 February 2024, 23:55
At Cancer Research UK, we exist to beat cancer.
We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone innovative and ambitious, someone like you.
We have an exciting opportunity for you to join us as a Legacy Management Team Leader. We need you to support the management and development of Cancer Research UKs Legacy Giving product strategy, specifically supporting the vision to build sector leading partnerships with key legacy audiences. Further to this, you'll manage, support and inspire a high performing team of Legacy Management professionals to meet legacy objectives and KPIs.
What will I be doing?
Working collaboratively with legacy colleagues to plan and oversee the delivery of the professional partnership engagement strategy
Supporting the Performance Manager in monitoring and reporting on the growth and engagement of our professional network, including the realised income of our legacy products
Working as part of cross-functional team to maintain our market share by developing a community of best practice in building professional partnerships and helping to develop and maintain excellence in case management
Overseeing the accuracy and integrity of the legacy administration across the team, taking action where necessary, on data accuracy, audit standards and ensuring KPIs whilst adding value where possible
Leading on ensuring our audiences are appropriately recognised and thanked, making introductions to cultivation teams
Managing and motivating a team of Legacy Management Officers to enhance solicitor engagement activity
Developing and supporting the Legacy Management Executives to build solid foundations in both Legacy Management and Professional Engagement
Encouraging a culture of empowerment, building a community of best practice across the team
Working collaboratively as part of cross-functional team to deliver initiatives aligned to the legacy operational plan.
What skills are you looking for?
Stakeholder engagement and management skills, with the ability to quickly get buy in and work collaboratively
Experience of managing and motivating a large team
Proven ability to work well under pressure
A proven track record of success in managing or helping to manage volumes and variety of legacy casework.
Strong problem-solving skills and the ability to overcome issues, propose solutions and make sound commercial decisions
Ability to identify and build on new opportunities
A flexible approach, to comfortably manage ambiguity and changing environments/contexts
Excellent communication and relationship building skills, creating connections to make great things happen.
What will I gain?
Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive.
In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.
Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.
We don't forget people have lives outside of work too and so we actively encourage a flexible working culture.
Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively.