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Form of work
SalaryCitizens Advice Leeds is working for a fairer society where people are free from the effects of poverty and injustice. We are a local charity helping over 30,000 people a year to resolve financial, housing, employment and other legal issues. We have reopened our face to face services but much of our advice will still be delivered by telephone and online channels.
If you’d like to join our team helping service users find solutions to their problems, we have a number of opportunities open to qualified and trainee candidates who will bring enthusiasm, strong communication skills and a focus on delivering positive outcomes to their work.
The Role:
We are seeking an experienced Administrator to join our Legal Advice Team. You will play a key role in supporting solicitors and caseworkers and ensure a smooth journey for clients accessing legal aid funding.
You will have strong organisation and administration skills, and experience of working with a wide range of customers, clients and contacts in a busy service, producing accurate work and meeting deadlines.
Flexibility and a positive approach to work are important attributes required for this role. Strong oral communication skills are essential as is the ability to listen, engage and empathise with potentially vulnerable clients.
CLOSING DATE: 10am, 29th May 2024
Interviews to be held: 3rd June 2024 onwards
Employee Benefits:
Citizens Advice Leeds offers a competitive remuneration package with additional benefits that support a positive work-life balance:
● Full-time hours are 35 per week with a flexible working policy
● Annual leave entitlement starting at 25 days p.a. (plus bank holidays)
● Defined contributions pension scheme with an employer contribution of 6.5%
● Employee assistance programme with access to 24/7 telephone support
● We are a Disability Confident Employer and a Mindful Employer
● We are based in modern offices in a city centre location with good transport links
How to Apply:
Please note that the closing date for the post is 10am 29th May 2024. Interviews will be held from 3rd June 2024 onwards. Further information and application packs for the above post can be downloaded from our website https://citizensadviceleeds.org.uk/working-for-us/
The above post is not a Leeds City Council vacancy and has been advertised on behalf of the relevant organisation. To apply please follow their application instructions.
