Legal Learning Transformation Lead

The People and Culture team is responsible for all people-related activity within Global Legal.

One of Legal’s strategic priorities is to develop our people and our culture, and in June 2022 we launched our multi-year integrated People Programme to enable growth and development of our people, to enable the delivery of the Legal strategy and to create a healthy and inclusive culture. 

In January 2024 we launched our Legal Core Expectations, to support colleagues to take ownership of their own career journey by outlining expectations of skills, behaviour and knowledge at different organizational levels. We are now focussing on reshaping our learning agenda to support colleagues globally by bringing a structured approach to learning and development, in line with our Core Expectations. This new learning ecosystem will enable tailored, relevant, transparent, up to date learning opportunities and content for everyone (lawyers, legal professionals and EA/PA’s across the function). Our learning strategy, in support of the overarching Legal strategy, focuses on fundamental organisational shift towards ongoing self-motivated learning.

We are currently seeking an experienced individual to join this team in the role of Legal Learning Ecosystem Lead.

In this role, you will Enable the delivery of our Global Legal learning strategy through people & development initiatives globally within the function.

The role holder will be responsible for:

●    Determining and delivering the Legal Learning strategy and ecosystem, and increasing colleague engagement with learning and personal growth
●    Learning strategy and ecosystem engagement; to continue to evolve and embed the new learning approach (our end to end learning ecosystem) and governance framework, leveraging multiple components including internal SMEs and external expertise from law firms and industry
●    Creating an environment and mindset to support a culture of ongoing, self-driven learning by leading and building out and programme managing delivery workstreams
●    Ownership and leadership of Core Expectations product; liaising with Legal colleagues and HR to ensure the ongoing embedding of the tool through underlying people processes
●    Improving data analytics and the learning dashboard to identify insights, trends, observations and progress/successes related to the learning strategy.
●    Ownership and facilitation of the governance within the ecosystem including the Steering Committee, Learning Council and Communities of Practice
●    Engaging senior stakeholders with data -driven insights for growth and development of the function
●    Continually improve and evolve Legal learning content and delivery methods, products, resources and assets through testing and iteration to support the future state. 
●    Collaborate with change management teams to enable delivery of the Learning Ecosystem and further implement more experimental ways of working, leveraging tools that will enable this

To be successful in this role you should meet the following requirements:

•    Expert experience in employee engagement; human and learning/development is essential
•    A successful track record of influencing and engaging with colleagues who are indifferent
•    Used to working autonomously and making decisions where there is no right/wrong answer, being curious and creative; looking for new solutions rather than the ‘tried and tested’
•    A strategic thinker, self starter and pragmatic implementer who is able to identify, define, develop and articulate skills requirements and is able to adapt these practically
•    Being agile and innovative, used to testing; iterating; co-creating and experimenting with new ways of working, design thinking, with an interest in AI is essential
•    Expert in data analytics and developing a data driven learning culture e.g. future focused on trends and insights 
•    Ability to translate business needs and work stream outputs into appropriate solutions, experienced in delivering effective solutions to changing business needs
•    Energetic and self-motivated team player; calm under pressure

The base location for this role is Leeds but we work in a hybrid way.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. Our recruitment processes are accessible to everyone - no matter their gender, ethnicity, disability, religion, sexual orientation, or age.

We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse.

If you’d like to apply for one of our roles and need adjustments made, please get in touch with our Recruitment Helpdesk:

Email: hsbc.recruitment@hsbc.com
Telephone: +44 207 832 8500