Legal Support Assistant

Your new company
Hays are working with a Legal Support Assistant in Telford who are looking to appoint a Legal Support Assistant on a permanent basis. In this role you will assist with meeting clients' needs; strengthening and improving relations with existing clients and other professionals; enhance fee income by adding value to existing client relationships and by developing profitable relationships with new clients.
Your new role
As a Legal Support Assistant your role will involve:

• To assist in the Department as required from time to time by the supervisor/Head of Department in any transactions and perform tasks as directed.
• To work under close supervision on various aspects of a file.
• Preparation of files and attending to clients.
• Payment of invoices and other payments e.g. to clients or contacts as and when required.
• Liaising with clients and contacts as required; a good phone manner and approachable is vital.
• File admin
• Correspondence with clients and contacts.
• Drafting documents including Court forms, Witness Statements and Instructions and Briefs to Counsel.

What you\'ll need to succeed

• GCSEs or equivalent to 4 or above in English and Maths Positive attitude towards learning and development
• Experience and competence in obtaining accurate messages from clients over the phone.
• Use of electronic case management systems.
• The ability to work in a fast-paced environment.
• Ability to prioritise between urgent tasks.
• Excellent verbal and written communication skills, adapts style and is able to confidentially communicate by telephone, email and in person with a wide range of people.
• High level of numeracy.
• The ability to follow instructions and make appropriate decisions.
• Good interpersonal skills with the ability to build and maintain strong collaborative internal and external working relationships.
• The ability to be proactive, to use initiative, work autonomously and be self-motivated.
• Ability to handle pressure and work to deadlines.

If you\'re interested in this role, click \'apply now\' to forward an up-to-date copy of your CV, or call us now.
If this job isn\'t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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