Job description
Job Summary
theclub@chilworth-manor in Southampton is a private members leisure club now looking to recruit a Part-Time Leisure Club Receptionist - As a Leisure Club Receptionist, you will have a passion for hospitality and customer service to our members and guests
THE ROLE
- Maintain professional appearance and conduct at all times.
- To ensure that warm, friendly and professional welcome is given to all clientele at all times.
- To work in a safe manner and create safe environment for the team and the users of the leisure club
- Day to day responsibilities of bookings and memberships.
- To be a positive and supportive team player in achieving personal and team targets.
- Ability to be discreet and act in a confidential manner while on duty and when necessary.
- To identify areas of concern, when operational procedures need correction and to be communicated to Leisure Manager
ABOUT YOU:
- IT skills and familiarity with databases.
- Good Communication skills with clients, guest and colleagues alike.
- Proactive, flexible and energetic with a passion for excellent customer service delivery
- Adaptable and accountable for all actions.
- Not afraid to commit mistakes and learn.
Highly organised and able to juggle several tasks simultaneously.
Job Type: Zero hours contract
Salary: £10.42 per hour
Expected hours: 20 – 30 per week
Benefits:
- Company pension
- Free parking
- Gym membership
- On-site parking
Flexible Language Requirement:
- English not required
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Commission pay
Education:
- GCSE or equivalent (preferred)
Experience:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
Language:
- English (preferred)
Licence/Certification:
- Driving Licence (preferred)
Ability to Commute:
- Southampton S016 7PT (required)
Ability to Relocate:
- Southampton S016 7PT: Relocate before starting work (required)
Work Location: In person