Lettings Administrator

We are looking for an amazing Lettings Administrator to support with letting up the developments from handover of the site through to stabilisation. You will be supporting the team to meet lettings targets and create a community, assisting the Lettings Negotiators in completing all administrative tasks that come from letting the property.

What do we offer?

• A basic annual salary of up to £25,000, enhanced family leave policies, cycle to work scheme, season ticket loan, Pet lovers Friday, enhanced sick pay, study support and much much more.
• We also offer enhanced annual leave including your birthday day off and a day off when you buy your house - we believe that you deserve to celebrate special moments with your loved ones. Family always comes first at ub

What will you do?

• Handle lettings enquiries, and complete the referencing process.
• Administration and main point of contact for new applications.

  Including managing the referencing process, arranging sparkle cleans,

  pre let checks and inventories, drafting tenancy agreements and

  facilitating payment of move in monies.

• Ensure all necessary paperwork, holding funds and checks are in

  place prior to starting the referencing process and then again prior to

  handing an application back to the site teams to move in.

• Ensure payments have been received with the accounts team prior

  to move in.

• Ensure the information provided by the site teams is entered

  accurately on the management system.

• Provide exceptional service to all potential residents, including

  providing informed and accurate advice in order to ensure that

  resident retention rates remain high.

• Agree renewals with residents in line with updated market values.

• Serve section 21 and section 8 notices as required (training will be

  provided)

What are we looking for?

• Strong customer service experience and dealing with difficult

  situations in a fast paced environment.

• Administrative experience

• Proficient in the use of Microsoft office packages including Word,

  Excel and Outlook

• Excellent oral and written communication skills

• Team player, yet with the ability to work alone and on own initiative

• Strong administration and organisational skills

• Positive and can do attitude

• Adaptable

• Having a keen interest in learning the property industry

• Knowledge of relevant Lettings and Estate Agency Acts, or happy to

  learn/work towards

Desirable;

• Sales or Lettings experience

urbanbubble requires people who are professional, hardworking, innovative, and passionate and who are effective in their roles and who truly engage with the customer. We are an equal opportunity employer, and invite applicants to contact us to identify any additional support you may need during the recruitment process.

If you believe you are the right candidate for the role,then apply asap. We’d love to hear from you!