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Form of workThe Company:
Our client is a growing student lettings company with nationwide offices and are opening an office in central Bristol. They pride themselves on providing industry-leading accommodation for students and landlords. They value their employees and offer excellent opportunities for progression and development
The Job:
On their behalf we are seeking a Lettings Consultant. This is dealing with telephone, email and WhatsApp enquiries and dealing with clients from beginning to end in their search for a property.
As a Lettings Consultant, you will be responsible for dealing with all aspects of lettings prior to a tenancy commencing. Working in a team you will be required to build excellent relationships with Landlords, Tenants, and Contractors.
Your responsibilities will include
- Developing and maintaining great relationships with Landlords, Tenants, and Contractors
- Ensure the Tenant and Landlord experience is exceptional
- Manage communications via, phone, email, Live Chat, and WhatsApp
- Maintain lettings compliance knowledge and conduct Right to Rent checks
- Receive and process new enquiries from Tenants and Landlords
- Advertise properties and proactively contact our database of potential Tenants
- Register applicants, arrange viewings, conduct viewings, and provide feedback to Landlords
- Negotiate offers between Landlords and Tenants
- Assist the Asset Management team during the busy changeover period
- Assist with marketing events
The Person:
For this role our client seeking someone who has fantastic customer service experience and delights in delivering a fantastic service. A DRIVING LICENCE IS ESSENTIAL
As well as this they are seeking someone who has
- Excellent organisational skills
- Excellent communication skills in order to provide a high-quality to service to all customers
- The ability to see a job through from start to finish
- Experience in Lettings (preferred but not essential)
- Self-motivated and ability to work on own initiative
- Ability to prioritise workload and work to deadlines
- Flexible and adaptable in approach to work
The Hours:
9am till 5.30pm Monday to Friday & 15 Saturdays per year 10am till 3pm
The Salary:
£24,000-£28,000 + Bonus scheme
The Location:
Clifton, Bristol
